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Dashboard does not show the just taken assets from Cam #353

Closed sync-by-unito[bot] closed 7 months ago

sync-by-unito[bot] commented 8 months ago

Your email:

bofu@numbersprotocol.io

Is this a general issue/FR report or a ticket that involve your personal account?:

No personal information involved

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One line to describe the issue you see or the feature you want to add:

Dashboard does not show the just taken assets from Camteps to reproduce Take photos on Cam Login Dashboard and check assets Dashboard does not show the newly taken assets Dashboard also does not show some of the existing assets. In my case, it only shows 10 assets

Let us know what do you expect to see?:

Expected Result

  1. Dashboard shows the same assets as Cam.

Actual Result

  1. Dashboard only shows 10 assets in my case, and the newly taken photos are not in the 10 assets.

Please provide some simple steps to help us reproduce the issue or understand how do you want to see the feature.:

Steps to reproduce

  1. Take photos on Cam

  2. Login Dashboard and check assets

  3. Dashboard does not show the newly taken assets

  4. Dashboard also does not show some of the existing assets. In my case, it only shows 10 assets

What's the device or browser do you use?:

Samsung Z Fold4

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This task was submitted through Issue Report/Feature Request

https://form.asana.com/?k=OlNjzNIasZt0uOT5gzb7pw&d=1200886955782960

┆Issue is synchronized with this Asana task by Unito

sync-by-unito[bot] commented 8 months ago

➤ Kenny Hung commented:

QA checked.

It could display, but there is some issue actually, I notice you could find the asset it will display in Owned Tab. But it’s not expectation.

And the creator name is wrong (Display N/A)

sync-by-unito[bot] commented 8 months ago

➤ Bofu Chen commented:

bafu32 minutes ago ( https://dt42-numbers.slack.com/archives/C05UCBW1CE4/p1699351822804099 )

@QA Kenny Hung ( https://dt42-numbers.slack.com/team/U0318N7P8GK ) My Dashboard shows only partial assets of my Cam. It seems that Dashboard does not sync with Cam correctly.

Can you reproduce and confirm this issue?

QA Kenny Hung32 minutes ago ( https://dt42-numbers.slack.com/archives/C05UCBW1CE4/p1699351863622069?thread_ts=1699351822.804099&cid=C05UCBW1CE4 )

Could provide more detail?

bafu31 minutes ago ( https://dt42-numbers.slack.com/archives/C05UCBW1CE4/p1699351880987569?thread_ts=1699351822.804099&cid=C05UCBW1CE4 )

my Dashboard only shows 10 assets, and there are 50+ assets on my Cam

bafu31 minutes ago ( https://dt42-numbers.slack.com/archives/C05UCBW1CE4/p1699351907906149?thread_ts=1699351822.804099&cid=C05UCBW1CE4 )

Dashboard also cannot show the latest assets I just took

Also sent to the channel

QA Kenny Hung29 minutes ago ( https://dt42-numbers.slack.com/archives/C05UCBW1CE4/p1699352030775639?thread_ts=1699351822.804099&cid=C05UCBW1CE4 )

Is these photos you just took? Could they be that they hasn’t synced or registered yet?

bafu27 minutes ago ( https://dt42-numbers.slack.com/archives/C05UCBW1CE4/p1699352137742859?thread_ts=1699351822.804099&cid=C05UCBW1CE4 )

Steps to reproduce

  1. Take photos on Cam
  2. Login Dashboard and check assets
  3. Dashboard does not show the newly taken assets
  4. Dashboard also does not show some of the existing assets. In my case, it only shows 10 assets

Is here the right place to report issue, or should I open an Asana task? feel free to advice, thanks

I will open an issue by using https://link.numbersprotocol.io/issue-report ( https://link.numbersprotocol.io/issue-report )

QA Kenny Hung25 minutes ago ( https://dt42-numbers.slack.com/archives/C05UCBW1CE4/p1699352273147739?thread_ts=1699351822.804099&cid=C05UCBW1CE4 )

I’m checking now

bafu21 minutes ago ( https://dt42-numbers.slack.com/archives/C05UCBW1CE4/p1699352488669129?thread_ts=1699351822.804099&cid=C05UCBW1CE4 )

sent an issue report

QA Kenny Hung7 minutes ago ( https://dt42-numbers.slack.com/archives/C05UCBW1CE4/p1699353326190379?thread_ts=1699351822.804099&cid=C05UCBW1CE4 )

@bafu ( https://dt42-numbers.slack.com/team/U04GMUZ0G ) It could display, but there is some issue actually, I notice you could find the asset it will display in Owned Tab. But it’s not expectation.

sync-by-unito[bot] commented 8 months ago

➤ Bofu Chen commented:

I can reproduct Kenny's case, and my Dashboard can show (all assets - the newly taken 2 photos) now instead of only 10 assets

sync-by-unito[bot] commented 8 months ago

➤ Kenny Hung commented:

It's weird, I suppose something different from backend. (cc Scott Yan)

sync-by-unito[bot] commented 8 months ago

➤ Kenny Hung commented:

I checked the latest asset from Capture Cam, the asset creator is null.

nid: bafybeihvah2mqsbytzejgd4jkubry47nnrwsiwk6tvmbsjkxlhh5r3sia4

sync-by-unito[bot] commented 8 months ago

➤ Kenny Hung commented:

https://dt42-numbers.slack.com/archives/C03V7AGUXA9/p1699359357508729 ( https://dt42-numbers.slack.com/archives/C03V7AGUXA9/p1699359357508729 )

Rollback to previous backend version.

sync-by-unito[bot] commented 8 months ago

➤ Bofu Chen commented:

Kenny Hung We should close this issue until it's fixed.

Rolling back is to prevent users from being affected, not fixing this issue.

sync-by-unito[bot] commented 7 months ago

➤ Kenny Hung commented:

issue fixed from backend site.