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numerique-gouv / meet

MIT License
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End-of-meeting feedback collection #213

Open lebaudantoine opened 1 week ago

lebaudantoine commented 1 week ago

Feature Request

Problem Statement Missing end-of-meeting feedback collection to measure engagement, NPS, and gather user insights after calls.

Proposed Solution Simple feedback modal that appears post-meeting with free-form text input and submits responses to Posthog. See attached mockup.

Capture d’écran 2024-11-14 à 12 08 34

Business Impact Standard feature in video platforms, critical for measuring user satisfaction and product improvement.

Moustique82 commented 1 week ago

also save the navigation source (webrtc / sip) Browser version Call quality statistics.

it is important to be able to associate user feelings with factual indicators

lebaudantoine commented 1 week ago

We should gather the data you mentioned for every call! I'll open a dedicated issue for these