Closed umergta closed 3 years ago
Is this a valid justification? Personally, it is not a valid justification if it hinders the user's experience and leaves them pondering why there are 2 commands for essentially the same functionality.
Yes, you can object to that response if you think with the same amount of effort they could have implemented the product to be friendlier (or more useful) to the target user.
ok noted. Thank you for the prompt reply prof Damith!
Hi all,
I reported a feature flaw related to them having extra commands that won't help users. However, in their reply, they stated that this was "an implementation choice" and that "it was convenient to develop this way"
Is this a valid justification? Personally, it is not a valid justification if it hinders the user's experience and leaves them pondering why there are 2 commands for essentially the same functionality.