For one of the bugs the developers responded to, they rejected the bug and downgraded the severity, explaining that they did support similar functionality. However, this functionality was not clearly documented, hence I believe that the problem I described is still extremely likely to happen.
With their explanation, I'm inclined to think that the bug was actually a documentation bug instead of a feature flaw. Is it possible to change the bug type during this phases?
For one of the bugs the developers responded to, they rejected the bug and downgraded the severity, explaining that they did support similar functionality. However, this functionality was not clearly documented, hence I believe that the problem I described is still extremely likely to happen.
With their explanation, I'm inclined to think that the bug was actually a documentation bug instead of a feature flaw. Is it possible to change the bug type during this phases?