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What to do with severity downgrade without any justifications #529

Closed yucongkoo closed 9 months ago

yucongkoo commented 9 months ago

If the dev team rejected and downgraded severity of a bug report without any justifications(the bug was reported as a FeatureFlaw of medium severity, the dev team just stated that this behaviour is stated in UG and rejected the bug and downgraded it to severity.VeryLow). As stated in the website:

Screenshot 2023-11-21 at 4 04 47 PM

Do I need to provide additional reasoning of disagreeing with the rejection(and downgrade)?

s-peiran commented 9 months ago

The dev team did not leave the justifications blank and said refer to their UG. You should review the UG and propose a stronger reasoning than what they stated in order for you to have a greater chance of winning the case.

damithc commented 9 months ago

@yucongkoo the team not giving sufficient reasons for the downgrade tilts the case in your favor. Nevertheless, you can provide a justification why you chose that severity/type to further increase your chance of a favorable decision in the next phase.

yucongkoo commented 9 months ago

The dev team did not leave the justifications blank and said refer to their UG. You should review the UG and propose a stronger reasoning than what they stated in order for you to have a greater chance of winning the case.

Hi @s-peiran , thanks for pitching in, the case was that the dev team just said that the feature is functioning as it is supposed to be, but I did not report is as a functionality bug, rather a feature flaw with my reasoning on why I think this feature has a flaw. Hence, his response on saying that it is stated in the UG is basically not responding to the bug report(his respond just shows that it is not a functionality bug).

yucongkoo commented 9 months ago

@yucongkoo the team not giving sufficient reasons for the downgrade tilts the case in your favor. Nevertheless, you can provide a justification why you chose that severity/type to further increase your chance of a favorable decision in the next phase.

Ahh okay, because what I did was that I provided explanations on why I think that the current behaviour might be flawed and problematic, but the team totally did not respond to any of my stance, so I am not sure what they do not agree with me( nor why they think that it is not a bug)

But anyways, I will still provide my justifications in the response to further elaborate why I initially think that it is flawed. Thank you prof.