nus-cs2103-AY2425S1 / pe-dev-response

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Executing help command in full screen multiple times causes the application to crash #1315

Open nus-pe-bot opened 1 day ago

nus-pe-bot commented 1 day ago

Description:
The application crashes when I open the app in full screen and run the help command and close the help window that opens as a result. This was done on Mac OS.
 Steps to Reproduce:

  1. Launch the app.
  2. Open the app in fullscreen.
  3. Run the help command.
  4. Close the new help window that opens by clicking on close button on top left corner.
  5. Repeat steps 2-4 for a few times. Expected Outcome:
The application should be working as normal.
 Actual Outcome:
The application crashes and becomes unusable and have to be forcefully shut.


video:https://raw.githubusercontent.com/nus-cs2103-AY2425S1/pe/master/files/16d3c255-d2dd-4b1d-a05e-61d68ad70374.mov


[original: nus-cs2103-AY2425S1/pe-interim#1817] [original labels: severity.High type.FunctionalityBug]

althea28 commented 5 hours ago

Team's Response

We cannot reproduce this problem on MacOS, even after trying the help command 10 times in a row.

We suspect this might be a hardware issue. The user may have many applications open and running in the background.

screen recording of attempt #1 to reproduce the bug

screen recording of attempt #2 to reproduce the bug

Duplicate status (if any):

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