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Unable to upload image in Catcher for dev response #115

Closed Zhilin-Huang closed 4 years ago

Zhilin-Huang commented 4 years ago
Screen Shot 2020-04-15 at 20 15 59

I always get Http Error when I try to upload files for our team's dev response in Catcher. Is this an issue with Catcher or is it my problem? This function worked today during the PE.

SibingWu commented 4 years ago

I encountered the same error too when I tried to upload screenshot

damithc commented 4 years ago

All the time or some of the time? Others have managed to upload screenshots though.

SibingWu commented 4 years ago

All the time or some of the time? Others have managed to upload screenshots though.

I tried to upload again but encounter the error again

Zhilin-Huang commented 4 years ago

All the time or some of the time? Others have managed to upload screenshots though.

For me it's all the time (I tried 5~10 times for one image). It seems that the last time someone uploaded screenshots was 1hr ago?

damithc commented 4 years ago

We are able to replicate the problem. CATcher team is looking into it.

damithc commented 4 years ago

@Zhilin-Huang @SibingWu Can you try again?

Zhilin-Huang commented 4 years ago

@Zhilin-Huang @SibingWu Can you try again?

I was able to upload an image just now. Thanks Prof!

Zhilin-Huang commented 4 years ago

@Zhilin-Huang @SibingWu Can you try again?

I was able to upload an image just now. Thanks Prof!

damithc commented 4 years ago

Great. It turns out to be a permission issue. Thanks to the CATcher dev team for quick troubleshooting.