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nutechsoftware / alarmdecoder-smartthings

AlarmDecoder webapp support for the SmartThings home automation platform.
Apache License 2.0
25 stars 43 forks source link

Status updates not going to ST any #32

Closed jjslegacy closed 4 years ago

jjslegacy commented 5 years ago

Just realized after the latest updates I Am not getting any updates to my ST setup. I can manually refresh but don’t get status changes or zone updates. Looked at all the usual but not exactly sure where else to look.

jjslegacy commented 5 years ago

I also noticed the webapp sometimes loads the status properly but after a while I see it say please wait loading... and never switches. I shouldn’t also note I am using the docker setup and have for some years

jjslegacy commented 5 years ago

further inspection seems the web-app is getting all hungup when the upnp notification is enabled. If I disable it all is good for days.

f34rdotcom commented 5 years ago

Q. if disabled your ST still works? I have seen the upnp service cause issues it is easiest to see specifics inside of the info log under /opt/alarmdecoder-web/instances/logs/ at the same time as the problem happens.

Nu11u5 commented 5 years ago

I have the same issue. The webapp will stop updating ST (usually with a zone stuck open) and when checking the webapp keypad and live event pages it won’t show event updates. Restarting the webapp will fix it but eventually it fails again, sometimes within minutes. I’ll try to do some testing and monitor the log file.

markgreinke commented 5 years ago

I'm having this issue too. Rebuilt my AD Net Appliance with latest image too. My Smartthings integrations are now dead in the water. Ugh!

f34rdotcom commented 5 years ago

Sorry was offline today with network down. Lots of fun :( I am usually available at 503 443 2000 x 703 10AM to 10PM PST. Leave a message I may not answer if I dont recognize the phone # and am otherwise preoccupied.

I can go over your setup and see if I broke anything or if you just had a upgrade glitch.

markgreinke commented 5 years ago

On a lark I power cycled the Smartthings Hub and it's been updating for the last 2 hours so maybe that was the issue. I will post again tomorrow with a status

jjslegacy commented 5 years ago

I have the same issue randomly and fully powering off the SmartThings hub for a few minutes fixes it. Not sure why though

f34rdotcom commented 5 years ago

I can also confirm this happened to me a few times during development. I think all the code changes while running causes the hub to stop listening on its local port.

Reboot also fixed it. The issue has not returned and seems to only happen when I publish code changes to my hub.

markgreinke commented 5 years ago

OK. After restarting my Smarthings hub all is well again. I really thought this issue was the same as what was reported by jjslegacy because I would get updates for a few minutes after restarting the webapp but then they would completely stop. I'm back in business!

f34rdotcom commented 5 years ago

Excellent! Keep me posted if you see it go poof again. This problem has a few causes both need work. One idea is to expand on the UPNP plugin page to show connections and last talk times. Still need to work on the UPNP notification and make it asynchronous so it will not stall out other parts of the system when the HUB locks up.

jjslegacy commented 4 years ago

I am having this issue again and this time the reboot of the hub isn’t helping. Seems totally broken now.

jjslegacy commented 4 years ago

some log info:

0000]," DISARMED CHIME Ready to Arm "]]></e:property> </e:propertyset> [in /opt/alarmdecoder-webapp/ad2web/notifications/types.py:462] 2019-07-18 03:22:59,601 INFO: Event UPNPPush Notification Failed: '' line: 464 [in /opt/alarmdecoder-webapp/ad2web/notifications/types.py:467] 2019-07-18 03:22:59,611 INFO: Event: 120600000000606c02456cf5ec0101010000 [in /opt/alarmdecoder-webapp/ad2web/notifications/types.py:422] 2019-07-18 03:22:59,639 ERROR: Error sending notification for UPNPPush: line: 138 UPNPPushNotification Failed: '' line: 464 [in /opt/alarmdecoder-webapp/ad2web/decoder.py:459] 2019-07-18 03:22:59,668 INFO: _notify_subscribers [in /opt/alarmdecoder-webapp/ad2web/notifications/types.py:447] 2019-07-18 03:22:59,671 INFO: _notify_subscribers: {'4c75c894-a90b-11e9-829a-7f2f4d7d14b9': {'callback': u'http://10.10.10.106:39500/notify', 'host': u'10.10.10.3:5000', 'timeout': 1563448960.407198}}

f34rdotcom commented 4 years ago

Any logs inside smartthings graph page would be helpful as well as logs from app on AD2 webapp.

Try rebooting the pi and then when it is back up force a refresh on the bottom of the AD2 st app screen.

On Wed, Jul 17, 2019, 8:03 PM Jeffrey Cowen notifications@github.com wrote:

I am having this issue again and this time the reboot of the hub isn’t helping. Seems totally broken now.

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jjslegacy commented 4 years ago

I see nothing at all in the smartthings graph logs page. I have rebooted the pi and the smartthings hub.

The manual refresh from ST App works just fine.

All I really see is this in the logs:

2019-07-18 13:18:22,368 INFO: Event UPNPPush Notification Failed: '' line: 464 [in /opt/alarmdecoder-webapp/ad2web/notifications/types.py:467] 2019-07-18 13:18:22,379 INFO: Event: 1606000000006163024543f531fb456cf5ec03010101 [in /opt/alarmdecoder-webapp/ad2web/notifications/types.py:422] 2019-07-18 13:18:22,409 ERROR: Error sending notification for UPNPPush: line: 138 UPNPPushNotification Failed: '' line: 464 [in /opt/alarmdecoder-webapp/ad2web/decoder.py:459] 2019-07-18 13:19:45,856 INFO: SUBSCRIBE host:10.10.10.3:5000 callback: http://10.10.10.106:39500/notify timeout: Second-28800 [in /opt/alarmdecoder-webapp/ad2web/api/views.py:243] 2019-07-18 13:19:45,858 INFO: add_subscriber: ba4d0dde-a91d-11e9-a8d3-b827eba59841 [in /opt/alarmdecoder-webapp/ad2web/notifications/types.py:203]

jasonsf commented 4 years ago

I'm having this same issue. WebAPP Log:

<e:property><panelstate><panel_perimeter_only>False</panel_perimeter_only><panel_chime>False</panel_chime><panel_alarming>False</panel_alarming><panel_battery_trouble>False</panel_battery_trouble><panel_entry_delay_off>False</panel_entry_delay_off><panel_ready>True</panel_ready><panel_fire_detected>False</panel_fire_detected><panel_powered>True</panel_powered><panel_exit>False</panel_exit><panel_panicked>False</panel_panicked><panel_armed_stay>False</panel_armed_stay><panel_type>ADEMCO</panel_type><panel_bypassed>False</panel_bypassed><panel_armed>False</panel_armed><panel_relay_status /><panel_zones_faulted /><last_message_received><!-- --><![CDATA[[10000001000000003A--],008,[f70200051008001c08020000000000],"****DISARMED**** Ready to Arm "]]><!-- --></last_message_received></panelstate></e:property> </e:propertyset> [in /opt/alarmdecoder-webapp/ad2web/notifications/types.py:462] 2019-07-16 08:55:33,978 INFO: Event UPNPPush Notification Failed: [Errno 113] No route to host line: 464 [in /opt/alarmdecoder-webapp/ad2web/notifications/types.py:467] 2019-07-16 08:55:33,989 INFO: Event: 0451449:0:0:0:0:0:0 [in /opt/alarmdecoder-webapp/ad2web/notifications/types.py:422] 2019-07-16 08:55:34,081 ERROR: Error sending notification for UPNPPush: line: 138 UPNPPushNotification Failed: [Errno 113] No route to host line: 464 [in /opt/alarmdecoder-webapp/ad2web/decoder.py:459]

jjslegacy commented 4 years ago

that looks slightly different as I don't have the " No route to host"

jjslegacy commented 4 years ago

Sean so kindly stared at mine long enough until it fixed itself. It appears although no hard evidence as the issue was on the smartthings side - something stormy in the cloud I guess.

jasonsf commented 4 years ago

Magically working on mine too. Pulled the latest web app and library updates also.

f34rdotcom commented 4 years ago

Excellent. The latest updated I just did will prevent double ARM events in ST but if you are using the Raspbian 9 image it wont actually updated the the API :(

It was a bug in the "oil change" Good news is I just finished testing and release the latest Raspbian 10 image. I spent a bit of time testing all of the notifications. Still early but a few have tested it as well as my own testing and it seems solid. I plan on updating my system at home tomorrow.

Best Sean M

On Sat, Jul 20, 2019 at 10:48 PM jasonsf notifications@github.com wrote:

Magically working on mine too. Pulled the latest web app and library updates also.

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