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nutechsoftware / alarmdecoder-webapp

Web application for interfacing with the AlarmDecoder family of devices.
MIT License
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Missed Events #82

Open dcmeglio opened 4 years ago

dcmeglio commented 4 years ago

@f34rdotcom I don't know if there is something I can do to track this down but I'm noticing missed events. At around 7am I see I opened and closed my garage door when I went to work. Perfect. At 7:30 my wife left for work. There is no log of the open/close for the garage door. I do see that she successfully armed the alarm before leaving though. Is there anything I can check to see why the event might have been missed? I've noticed this has happened quite a bit over the last few days.

f34rdotcom commented 4 years ago

Tell me some more. Ademco panel or DSC. Smartthings or ? How updated is your AD2pi appliance software.

Best Sean M.

dcmeglio commented 4 years ago

Ademco. I’m using Hubitat but I’m referring to the events tab in the web app so I don’t think it’s related to the smart home stuff. I believe I’m fairly recently updated. Is there a quick way to pull the version to give you?

On Nov 5, 2019, at 9:25 PM, Sean Mathews notifications@github.com wrote:

 Tell me some more. Ademco panel or DSC. Smartthings or ? How updated is your AD2pi appliance software.

Best Sean M.

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dcmeglio commented 4 years ago

@f34rdotcom Firmware is 2.2a.8.8, webapp is v0.8.5-7-gbb5f032

Are there any other version #s that would be useful?

dcmeglio commented 4 years ago

Any thoughts? Happy to do whatever I can to track it down.

f34rdotcom commented 4 years ago

Ok hubitat only uses ser2sock on port 10000.

So I expect if the events tab is not active the telnet will also have issues.

Please test telnet using putty directly or from a shell on alarmdecoder.local and then inside of raspbian 'telnet localhost 10000'

The default image for the pi after a few reboots has ser2sock already running and connected to the AD2Pi so it would be zero conf for hubitat. Just need to be sure the AD2 itself is setup with your panel via telent.

Sorry I dropped this. It happens just keep the thread alive and I will give it cycles.

Best Sean Mathews

On the webapp under settings advanced

On Tue, Nov 5, 2019, 7:43 PM dcmeglio notifications@github.com wrote:

Ademco. I’m using Hubitat but I’m referring to the events tab in the web app so I don’t think it’s related to the smart home stuff. I believe I’m fairly recently updated. Is there a quick way to pull the version to give you?

On Nov 5, 2019, at 9:25 PM, Sean Mathews notifications@github.com wrote:

 Tell me some more. Ademco panel or DSC. Smartthings or ? How updated is your AD2pi appliance software.

Best Sean M.

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dcmeglio commented 4 years ago

@f34rdotcom now I'm the one taking forever to respond... Port 10000 is working. It's not that I miss ALL events, just SOME. Like I'll get an event saying a door was opened, but never closed... in Hubitat it screws up my rules for like "turn off heat if doors are left open" I'm not sure what you were asking for from the advanced menu. Let me know what you need and I'm happy to help. I'll upgrade whatever I need to I just don't know what. I have the latest webapp and library...

Since the webapp seems wrong I doubt it's the Hubitat App/Drivers, but I just updated them to the latest dev version just to be safe.

dcmeglio commented 4 years ago

I am still having many missed events. Is there anyway to track this down?

f34rdotcom commented 4 years ago

I need to connect in and play 20 questions with everything.

Busy weeks but I can find the time.

I hope to have time Saturday as well.

Best Sean M

On Thu, Nov 21, 2019, 5:27 AM dcmeglio notifications@github.com wrote:

I am still having many missed events. Is there anyway to track this down?

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dcmeglio commented 4 years ago

I'm around all day Saturday. Let me know a time that works (I'm EST) and we can connect.

dcmeglio commented 4 years ago

@f34rdotcom any chance we can set a time? I'm still experiencing many (random) missed events.

f34rdotcom commented 4 years ago

Sorry I have been crazy busy the past few days with an unexpected family visit. Will tomorrow work? I have a few hours in the morning available. How about 11AM PST.

I can also do something tonight at say 4PM PST.

Should be 40 minutes at most to go from stem to stern. Likely 20.

503 443 2000 x703.

dcmeglio commented 4 years ago

11AM PST tomorrow works. Talk to you then. Thank you for your help.

On Sat, Nov 23, 2019 at 5:37 PM Sean Mathews notifications@github.com wrote:

Sorry I have been crazy busy the past few days with an unexpected family visit. Will tomorrow work? I have a few hours in the morning available. How about 11AM PST.

I can also do something tonight at say 4PM PST.

Should be 40 minutes at most to go from stem to stern. Likely 20.

503 443 2000 x703.

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dcmeglio commented 4 years ago

@f34rdotcom still no luck. I upgraded to buster, still missing events. I opened my garage door and closed it at 17:23 and neither event was recognized. However, opening/closing my inside door worked just about 30 seconds later. Is there somewhere I can email you the logs? I grabbed them at the time this occurred.

f34rdotcom commented 4 years ago

Yes please. Ad2usb@support.nutech.com

On Sun, Nov 24, 2019, 5:36 PM dcmeglio notifications@github.com wrote:

@f34rdotcom https://github.com/f34rdotcom still no luck. I upgraded to buster, still missing events. I opened my garage door and closed it at 17:23 and neither event was recognized. However, opening/closing my inside door worked just about 30 seconds later. Is there somewhere I can email you the logs? I grabbed them at the time this occurred.

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dcmeglio commented 4 years ago

sent

dcmeglio commented 4 years ago

I’m still having many missed events. Is there anyway to get ser2sock to log raw messages with timestamps? Then I can see if the messages are actually arriving or not. Might help focus the efforts.

Dominick Meglio Sent from my iPhone

On Nov 24, 2019, at 10:16 PM, Sean Mathews notifications@github.com wrote:

Yes please. Ad2usb@support.nutech.com

On Sun, Nov 24, 2019, 5:36 PM dcmeglio notifications@github.com wrote:

@f34rdotcom https://github.com/f34rdotcom still no luck. I upgraded to buster, still missing events. I opened my garage door and closed it at 17:23 and neither event was recognized. However, opening/closing my inside door worked just about 30 seconds later. Is there somewhere I can email you the logs? I grabbed them at the time this occurred.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/nutechsoftware/alarmdecoder-webapp/issues/82?email_source=notifications&email_token=AAPSWFBYNBAJJKFX6UIHPL3QVMTZXA5CNFSM4JJOM3Z2YY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOEFA3LQI#issuecomment-557954497, or unsubscribe https://github.com/notifications/unsubscribe-auth/AAPSWFALTVSBEX3EEBS4OB3QVMTZXANCNFSM4JJOM3ZQ .

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dcmeglio commented 4 years ago

Anything? I'm having a lot of issues. I've had the live logging running all day so far and it seems like the messages are there, but not triggering events. I'm going to do more debugging and logging but I'm thinking there is something up with the zone tracker.

f34rdotcom commented 4 years ago

I agree. It is probably zone tracker. Trying to find a good way to confirm. Ser2sock has logging but it is very verbose. I will review logging for zone tracker maybe a simple log entry can be enabled to make it more user friendly to debug. For ser2sock you can check args for debug level. Set in init.d command line. I think level 2 will do?

On Wed, Nov 27, 2019, 8:05 AM dcmeglio notifications@github.com wrote:

Anything? I'm having a lot of issues. I've had the live logging running all day so far and it seems like the messages are there, but not triggering events. I'm going to do more debugging and logging but I'm thinking there is something up with the zone tracker.

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dcmeglio commented 4 years ago

Is there an easy way to see the serial # for zones? I’m thinking of converting to rfx for the wireless zones anyway.

Dominick Meglio Sent from my iPhone

On Nov 27, 2019, at 12:06 PM, Sean Mathews notifications@github.com wrote:

I agree. It is probably zone tracker. Trying to find a good way to confirm. Ser2sock has logging but it is very verbose. I will review logging for zone tracker maybe a simple log entry can be enabled to make it more user friendly to debug. For ser2sock you can check args for debug level. Set in init.d command line. I think level 2 will do?

On Wed, Nov 27, 2019, 8:05 AM dcmeglio notifications@github.com wrote:

Anything? I'm having a lot of issues. I've had the live logging running all day so far and it seems like the messages are there, but not triggering events. I'm going to do more debugging and logging but I'm thinking there is something up with the zone tracker.

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f34rdotcom commented 4 years ago

Ya the log on hubitat will show them realtime when you trip them.

Also the live log on the webapp.

On Wed, Nov 27, 2019, 2:02 PM dcmeglio notifications@github.com wrote:

Is there an easy way to see the serial # for zones? I’m thinking of converting to rfx for the wireless zones anyway.

Dominick Meglio Sent from my iPhone

On Nov 27, 2019, at 12:06 PM, Sean Mathews notifications@github.com wrote:

I agree. It is probably zone tracker. Trying to find a good way to confirm. Ser2sock has logging but it is very verbose. I will review logging for zone tracker maybe a simple log entry can be enabled to make it more user friendly to debug. For ser2sock you can check args for debug level. Set in init.d command line. I think level 2 will do?

On Wed, Nov 27, 2019, 8:05 AM dcmeglio notifications@github.com wrote:

Anything? I'm having a lot of issues. I've had the live logging running all day so far and it seems like the messages are there, but not triggering events. I'm going to do more debugging and logging but I'm thinking there is something up with the zone tracker.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub < https://github.com/nutechsoftware/alarmdecoder-webapp/issues/82?email_source=notifications&email_token=AAPSWFFIMLONWIWZZD3YYZ3QV2LFZA5CNFSM4JJOM3Z2YY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOEFJ7LSA#issuecomment-559150536 , or unsubscribe < https://github.com/notifications/unsubscribe-auth/AAPSWFFJ73JTSVVJBS5N6VLQV2LFZANCNFSM4JJOM3ZQ

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dcmeglio commented 4 years ago

Looking more closely I notice that the live log sometimes misses messages. For example When it was cycling through all the faults it didn’t see a message that my garage door was open so it said it was closed. On the next loop it saw it was actually open. Do you think my ad2pi could be going bad?

Dominick Meglio Sent from my iPhone

On Nov 27, 2019, at 7:23 PM, Sean Mathews notifications@github.com wrote:

Ya the log on hubitat will show them realtime when you trip them.

Also the live log on the webapp.

On Wed, Nov 27, 2019, 2:02 PM dcmeglio notifications@github.com wrote:

Is there an easy way to see the serial # for zones? I’m thinking of converting to rfx for the wireless zones anyway.

Dominick Meglio Sent from my iPhone

On Nov 27, 2019, at 12:06 PM, Sean Mathews notifications@github.com wrote:

I agree. It is probably zone tracker. Trying to find a good way to confirm. Ser2sock has logging but it is very verbose. I will review logging for zone tracker maybe a simple log entry can be enabled to make it more user friendly to debug. For ser2sock you can check args for debug level. Set in init.d command line. I think level 2 will do?

On Wed, Nov 27, 2019, 8:05 AM dcmeglio notifications@github.com wrote:

Anything? I'm having a lot of issues. I've had the live logging running all day so far and it seems like the messages are there, but not triggering events. I'm going to do more debugging and logging but I'm thinking there is something up with the zone tracker.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub < https://github.com/nutechsoftware/alarmdecoder-webapp/issues/82?email_source=notifications&email_token=AAPSWFFIMLONWIWZZD3YYZ3QV2LFZA5CNFSM4JJOM3Z2YY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOEFJ7LSA#issuecomment-559150536 , or unsubscribe < https://github.com/notifications/unsubscribe-auth/AAPSWFFJ73JTSVVJBS5N6VLQV2LFZANCNFSM4JJOM3ZQ

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f34rdotcom commented 4 years ago

Possibly but very rarely does the board fail other than catastrophically such as ESD damage.

Also power supply issues can cause random problems but they usually show as corrupt data from the serial port.

Another possibility is noise on the keypad bus from a bad device. With debug mode @48 on beta firmware this is usually easy to see in a log from ser2sock.

Did you send me logs of the raw panel messages during when the tracker failed? It should show the FAULT messages for this zone and then it is restored the FAULT will disappear from the fault list.

Does hubitat send * to the panel to force a zone fauly list? If so we need to turn it off as the pi webapp is also doing this. That would cause a conflict and zone tracker would be effected.

On Sat, Nov 30, 2019, 8:17 PM dcmeglio notifications@github.com wrote:

Looking more closely I notice that the live log sometimes misses messages. For example When it was cycling through all the faults it didn’t see a message that my garage door was open so it said it was closed. On the next loop it saw it was actually open. Do you think my ad2pi could be going bad?

Dominick Meglio Sent from my iPhone

On Nov 27, 2019, at 7:23 PM, Sean Mathews notifications@github.com wrote:

Ya the log on hubitat will show them realtime when you trip them.

Also the live log on the webapp.

On Wed, Nov 27, 2019, 2:02 PM dcmeglio notifications@github.com wrote:

Is there an easy way to see the serial # for zones? I’m thinking of converting to rfx for the wireless zones anyway.

Dominick Meglio Sent from my iPhone

On Nov 27, 2019, at 12:06 PM, Sean Mathews <notifications@github.com

wrote:

I agree. It is probably zone tracker. Trying to find a good way to confirm. Ser2sock has logging but it is very verbose. I will review logging for zone tracker maybe a simple log entry can be enabled to make it more user friendly to debug. For ser2sock you can check args for debug level. Set in init.d command line. I think level 2 will do?

On Wed, Nov 27, 2019, 8:05 AM dcmeglio notifications@github.com wrote:

Anything? I'm having a lot of issues. I've had the live logging running all day so far and it seems like the messages are there, but not triggering events. I'm going to do more debugging and logging but I'm thinking there is something up with the zone tracker.

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dcmeglio commented 4 years ago

Another possibility is noise on the keypad bus from a bad device. With debug mode @48 on beta firmware this is usually easy to see in a log from ser2sock.

how do I enable debug mode 48 and where do I see these logs? Also the only wired devices I have are an overhead door sensor and one regular door sensor and 2 keypads. I'm moving most of my devices to RFX but I'm having issues with that on a few that I'm troubleshooting.

Did you send me logs of the raw panel messages during when the tracker failed? It should show the FAULT messages for this zone and then it is restored the FAULT will disappear from the fault list.

I haven't gotten a great capture in the logs yet. I do have one example here though that seems to be a missed event. Notice that it goes 44, 02, 41 but then 44, 41 then back to 44, 02, 41... 02 was open this whole time. It caused me to receive a notice that it closed and then reopened even though it never closed https://imgur.com/a/cAXmL7u

Does hubitat send * to the panel to force a zone fauly list?

Not that I'm aware of. I'm using your smartthings integration so you'd know better than me. I did a quick search through the code and didn't find anything.

dcmeglio commented 4 years ago

@f34rdotcom i sent logs yesterday that show the issue. Any thoughts? All the wireless zones that I switched to rfx work flawlessly. It is only the wired zones that are an issue.

dcmeglio commented 4 years ago

@f34rdotcom were the logs at all helpful? In an attempt to resolve the issue I just upgraded my rpi to a 4 so brand new hardware now too.

dcmeglio commented 4 years ago

@f34rdotcom should I assume that there is no fix to this issue being investigated? All of my RFX sensors work perfectly. The wired ones do not. It's pretty clear to me it's the zone tracking.