nuts-foundation / nuts-specification

Contains the source of the Nuts specification RFCs.
https://nuts-foundation.gitbook.io
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RFC006 contact information better distinction between phone numbers #68

Open stevenvegt opened 3 years ago

stevenvegt commented 3 years ago

There may be high and low prio problems. So perhaps add a phone number for emergency and for normal priority:

    ContactInformation:
      type: object
      description: A set of contact information entries
      required:
        - emergencyPhone
        - supportEmail
      properties:
        emergencyPhone:
          type: string
          description: 24/7 available support phone number in case of emergency
        supportPhone:
          type: string
          description: phoneNumber for normal priority support
        supportEmail:
          type: string
          description: email address for normal priority support
woutslakhorst commented 3 years ago

I do not think there should be an emergency telephone number, simply because there shouldn't be emergencies where one node can be affected by the other.

stevenvegt commented 3 years ago

This might follow from the the Minimal Viable Governance in which we can add sections about support and SLAs.