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NVDA, the free and open source Screen Reader for Microsoft Windows
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Audio ducking not working when UAC is at 0% #15790

Open CyrilleB79 opened 11 months ago

CyrilleB79 commented 11 months ago

Issue reported on behalf of another user (Vincenzo); see this thread and this trhead and this thread.

Steps to reproduce:

Press NVDA+shift+D to enable audio ducking.

Note: this was tested with and without WASAPI enabled.

Actual behavior:

Message "Audio ducking not supported" is heard.

Expected behavior:

Audio ducking should be enabled.

NVDA logs, crash dumps and other attachments:

See message #18787.

System configuration

NVDA installed/portable/running from source:

Installed

NVDA version:

2023.3

Windows version:

Windows 11

Name and version of other software in use when reproducing the issue:

N/A

Other information about your system:

N/A

Other questions

Does the issue still occur after restarting your computer?

Yes

Have you tried any other versions of NVDA? If so, please report their behaviors.

No

If NVDA add-ons are disabled, is your problem still occurring?

Yes

Does the issue still occur after you run the COM Registration Fixing Tool in NVDA's tools menu?

Yes, since NVDA has been reinstalled from scratch.

kirill-jjj commented 11 months ago

Usually I see this problem for those who have user Account Control disabled. Not notifications , but control itself. A simple way to check to run command line and see if the administrator will be written in the window name. If the user account control is disabled, then any program will be ran as administrator

beqabeqa473 commented 11 months ago

One question.

Does this person UAC turned off?

If yes, this might be an issue.

On 11/16/23, Cyrille Bougot @.***> wrote:

Issue reported on behalf of another user (Vincenzo); see this thread and this trhead and this thread.

Steps to reproduce:

Press NVDA+shift+D to enable audio ducking.

Note: this was tested with and without WASAPI enabled.

Actual behavior:

Message "Audio ducking not supported" is heard.

Expected behavior:

Audio ducking should be enabled.

NVDA logs, crash dumps and other attachments:

See message .

System configuration

NVDA installed/portable/running from source:

Installed

NVDA version:

2023.3

Windows version:

Windows 11

Name and version of other software in use when reproducing the issue:

N/A

Other information about your system:

N/A

Other questions

Does the issue still occur after restarting your computer?

Yes

Have you tried any other versions of NVDA? If so, please report their

behaviors. No

If NVDA add-ons are disabled, is your problem still occurring?

Yes

Does the issue still occur after you run the COM Registration Fixing

Tool in NVDA's tools menu? Yes, since NVDA has been reinstalled from scratch.

-- Reply to this email directly or view it on GitHub: https://github.com/nvaccess/nvda/issues/15790 You are receiving this because you are subscribed to this thread.

Message ID: @.***>

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Danstiv commented 11 months ago

See also #12430

CyrilleB79 commented 11 months ago

Yes, the UAC was at 0%. Setting it to 67% solves the issue.

I thought that we already had a ticket for this issue, but I cannot find it.

lukaszgo1 commented 11 months ago

The same underlying cause as #13591

cary-rowen commented 11 months ago

cc @seanbudd @CyrilleB79

Specifically, the registry key that can actually affect this issue are as follows:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System

Set the value of EnableLUA to 1 to enable audio ducking mode.

Thanks

cary-rowen commented 11 months ago

Note: Narrator is not affected by the above reg key. This may be something NVDA needs to fix.