nvaccess / nvda

NVDA, the free and open source Screen Reader for Microsoft Windows
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Braille Sense 6 Mini not recognized and no braille output in NVDA 2024.2 beta and latest alpha #16641

Closed khsbory closed 4 months ago

khsbory commented 5 months ago

Steps to reproduce:

  1. Connect a Braille Sense 6 Mini display to the computer via Bluetooth
  2. Open NVDA 2024.1 and verify the braille display works properly
  3. Close NVDA 2024.1
  4. Open NVDA 2024.2 beta or latest alpha version

Actual behavior:

In NVDA 2024.2 beta and latest alpha versions, the Braille Sense 6 Mini display connects via Bluetooth but is not recognized by NVDA. No braille output is shown on the display.

Expected behavior:

The Braille Sense 6 Mini display should be properly recognized by NVDA 2024.2 beta and latest alpha versions, with braille output shown on the display, the same as it works in NVDA 2024.1.

NVDA logs, crash dumps and other attachments:

System configuration

NVDA installed/portable/running from source:

Installed

NVDA version:

2024.2 beta and latest alpha

Windows version:

Windows 11 latest

Name and version of other software in use when reproducing the issue:

N/A

Other information about your system:

Braille Sense 6 Mini with 2.0 firmware

Other questions

Does the issue still occur after restarting your computer?

Yes

Have you tried any other versions of NVDA? If so, please report their behaviors.

Yes, issue occurs in 2024.2 beta and latest alpha. Braille display works properly in 2024.1.

If NVDA add-ons are disabled, is your problem still occurring?

Yes

Does the issue still occur after you run the COM Registration Fixing Tool in NVDA's tools menu?

Yes

EdKweon commented 2 months ago

@CoBC I'm sorry, but we do not distribute beta firmware to non-beta testers. This is because various other issues may arise, and it would be challenging to manage these issues. It is scheduled to be included in the next release version, so we appreciate your patience.

Thanks.