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NVDA, the free and open source Screen Reader for Microsoft Windows
https://www.nvaccess.org/
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NVDA crashing often when quitting it with Speech Viewer open #7854

Closed jmuheim closed 1 year ago

jmuheim commented 6 years ago

I always have Speech Viewer open when running NVDA.

When I quit NVDA using Insert+N, then X, often the Speech Viewer doesn't respond anymore, and I have to restart Windows to recover from the problem.

My feeling is that this happens especially often when I press the keyboard shortcuts very fast after each other.

I'm running the newest version of NVDA, on Windows 7. And I see this happen since more than a year already.

I'm not 100% sure but I think that also the "Elements list" window used to crash like this also.

Anyone else experiencing this behaviour?

ehollig commented 6 years ago

I was able to reproduce this issue on Windows 10 using the following steps:

  1. NVDA+N, T, S
  2. Check the box for Show Speech Viewer on Startup
  3. Exit NVDA with NVDA+N, X
  4. NVDA crashes during exit and restarts

When doing the same steps with addons disabled, NVDA exited properly. @jmuheim, what addons do you have running? Does this happen with all addons disabled? I also noticed that if you have the elements list (NVDA+F7), open in a web browser then try to exit NVDA by pressing NVDA+N, X, NVDA does not exit and focus is placed on the elements list dialog.

dkager commented 6 years ago

To be sure, are there any errors being logged?

Qchristensen commented 5 years ago

I had a report from a user who can replicate this issue using Eloquence as well as Vocalizer. They sent me a log at info level which only contained the following warning:

WARNING - watchdog._watcher (16:26:46.746): Core frozen in stack: File "nvda.pyw", line 217, in File "core.pyo", line 517, in main File "wx\core.pyo", line 2134, in MainLoop File "gui__init__.pyo", line 963, in Notify File "core.pyo", line 488, in run File "queueHandler.pyo", line 86, in pumpAll File "queueHandler.pyo", line 53, in flushQueue File "scriptHandler.pyo", line 145, in _queueScriptCallback File "scriptHandler.pyo", line 187, in executeScript File "globalCommands.pyo", line 1452, in script_navigatorObject_devInfo File "logging__init__.pyo", line 1174, in info File "logHandler.pyo", line 136, in _log File "gui\logViewer.pyo", line 107, in activate

Adriani90 commented 4 years ago

@jmuheim are you still having this issue in NVDA 2019.3 Beta 2?

Adriani90 commented 4 years ago

@ehollig could you create a new issue regarding the elements list problem? I could also reproduce it here with NVDA 2019.3 Beta 2.

bhavyashah commented 4 years ago

@jmuheim Please respond to https://github.com/nvaccess/nvda/issues/7854#issuecomment-352064773 and https://github.com/nvaccess/nvda/issues/7854#issuecomment-576041847.

Adriani90 commented 1 year ago

We didn't get any updates from the initial author since many years. I am closing this issue as abandoned. Please feel free to comment with updated steps to reproduce and coreesponding log file and we can reopen.