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nwaycn / fusionpbx

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voicemail to email is not working now #526

Closed GoogleCodeExporter closed 9 years ago

GoogleCodeExporter commented 9 years ago 
The user cannot receive the email from voicemail.
I found the debug from fs_cli:

switch_utils.c:931 Emailed file [/tmp/mail.138920237415b4] to []

It seams no to email address

Original issue reported on code.google.com by spw...@gmail.com on 8 Jan 2014 at 5:38

GoogleCodeExporter commented 9 years ago 
Check the /tmp directory for a log of the last email attempt.

Original comment by markjcrane@gmail.com on 8 Jan 2014 at 5:57

GoogleCodeExporter commented 9 years ago 
my vm to email has the same line in logs and my VM to email works 
2014-01-08 12:58:36.330152 [DEBUG] switch_utils.c:900 Emailed file 
[/tmp/mail.1389203914f80c] to []

Original comment by acarreg...@gmail.com on 8 Jan 2014 at 6:01

GoogleCodeExporter commented 9 years ago 
tail: mailer-app.log: file truncated
Subject: 
=?utf-8?B?Vm9pY2VtYWlsIGZyb20gVW5hdmFpbGFibGUgPDczMjMyNTU5MTg+IDAwOjAwOjEx?=
From: wli@eot.net
Reply-to:
To: wli@eot.net
Date:
Add Address: wli@eot.net
SMTP -> FROM SERVER:
SMTP -> FROM SERVER:
SMTP -> ERROR: EHLO not accepted from server:
SMTP -> FROM SERVER: 220 mx.dumbotelecom.com ESMTP

SMTP -> ERROR: HELO not accepted from server: 220 mx.dumbotelecom.com ESMTP

SMTP -> ERROR: AUTH not accepted from server: 250-mx.dumbotelecom.com
250-STARTTLS
250-PIPELINING
250-8BITMIME
250-SIZE 0
250 AUTH LOGIN PLAIN CRAM-MD5

SMTP -> FROM SERVER:250 mx.dumbotelecom.com

SMTP -> FROM SERVER:334 VXNlcm5hbWU6

SMTP -> ERROR: MAIL not accepted from server: 334 VXNlcm5hbWU6

The following From address failed: mail.eot.net
Mailer Error: The following From address failed: mail.eot.net<p>SMTP server 
error: VXNlcm5hbWU6
</p>

Original comment by spw...@gmail.com on 8 Jan 2014 at 6:22

GoogleCodeExporter commented 9 years ago 
[deleted comment]
GoogleCodeExporter commented 9 years ago 
check the sending email settings under Advavced>Default>Email

Original comment by acarreg...@gmail.com on 8 Jan 2014 at 6:36

GoogleCodeExporter commented 9 years ago 
smtp_auth   var      true       true        edit  delete
smtp_from   var      mail.eot.net       true        edit  delete
smtp_from_name  var      voicemail@eot.net      true        edit  delete
smtp_host   var      mail.eot.net       true        edit  delete
smtp_password   var      ********       true        edit  delete
smtp_secure     var      none       true        edit  delete
smtp_username   var      voicemail@eot.net      true        edit  delete

Original comment by spw...@gmail.com on 8 Jan 2014 at 6:42

GoogleCodeExporter commented 9 years ago 
correct your smtp_from: address and try again 

it can't be mail.eot.net, it should be voicemail@eot.net or similar

Original comment by acarreg...@gmail.com on 8 Jan 2014 at 6:49

GoogleCodeExporter commented 9 years ago 
It still didn't work anyway.

tail: mailer-app.log: file truncated
Subject: =?utf-8?B?Vm9pY2VtYWlsIGZyb20gMTMyIDwxMzI+IDAwOjA0OjU3?=
From: gli@m3com.com
Reply-to:
To: gli@m3com.com
Date:
Add Address: gli@m3com.com
SMTP -> FROM SERVER:
SMTP -> FROM SERVER:
SMTP -> ERROR: EHLO not accepted from server:
SMTP -> FROM SERVER: 220 mx.dumbotelecom.com ESMTP

SMTP -> ERROR: HELO not accepted from server: 220 mx.dumbotelecom.com ESMTP

SMTP -> ERROR: AUTH not accepted from server: 250-mx.dumbotelecom.com
250-STARTTLS
250-PIPELINING
250-8BITMIME
250-SIZE 0
250 AUTH LOGIN PLAIN CRAM-MD5

SMTP -> FROM SERVER:250 mx.dumbotelecom.com

SMTP -> FROM SERVER:334 VXNlcm5hbWU6

SMTP -> ERROR: MAIL not accepted from server: 334 VXNlcm5hbWU6

The following From address failed: voicemail@eot.net
Mailer Error: The following From address failed: voicemail@eot.net<p>SMTP 
server error: VXNlcm5hbWU6
</p>

It worked before but doesn't work now. I svn upgraded to r5038.

Original comment by spw...@gmail.com on 8 Jan 2014 at 8:00

GoogleCodeExporter commented 9 years ago 
I set the smtp_from as voicemail@eot.net. But the problem still happened.

Original comment by spw...@gmail.com on 9 Jan 2014 at 4:11

GoogleCodeExporter commented 9 years ago 
The problem is your email server is rejecting it. Please check your email 
server and make sure email is allowed from the FusionPBX server.

Original comment by markjcrane@gmail.com on 9 Jan 2014 at 4:38

GoogleCodeExporter commented 9 years ago 
verify your smtp host name is correct

Original comment by acarreg...@gmail.com on 9 Jan 2014 at 4:39

GoogleCodeExporter commented 9 years ago 
I use the same smtp host name before and it worked. But now it is not working. 
I telnet test the smtp server from fusionpbx server and it works.

Original comment by spw...@gmail.com on 9 Jan 2014 at 5:59

GoogleCodeExporter commented 9 years ago 
This is not a bug just a configuration issue closing the issue. If you still 
need help with voicemail to email contact FusionPBX support.

Original comment by markjcrane@gmail.com on 13 Apr 2014 at 6:50