Make body optional on open ticket actions

[rowanseymour]

@ericnewcomer how do you feel about getting rid of @results as the default?

[codecov[bot]]

Codecov Report

All modified and coverable lines are covered by tests :white_check_mark:

Comparison is base (0a17ab1) 64.15% compared to head (04be869) 64.15%.

Additional details and impacted files

```diff @@ Coverage Diff @@ ## main #1214 +/- ## ======================================= Coverage 64.15% 64.15% ======================================= Files 181 181 Lines 7080 7080 Branches 1670 1670 ======================================= Hits 4542 4542 Misses 1964 1964 Partials 574 574 ```

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[rowanseymour]

@ericnewcomer I tried getting rid of subject but got lost in React weirdness and figured I'd leave it as is

[ericnewcomer]

I'd love this all be web components now, but zero chance that is ever happening.