Deleted conversations are shown as empty threads in inbox.

nylas / nylas-mail

:love_letter: An extensible desktop mail app built on the modern web. Forks welcome!

https://nylas.com/nylas-mail/

MIT License

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Deleted conversations are shown as empty threads in inbox. #1729

Open jmfederico opened 8 years ago

jmfederico commented 8 years ago

Related to #1578, N1 now shows empty thread in inbox, when all the messages are trashed. This seems to happen with thread that were deleted on a different email client. When coming back to Nylas, it detects that the messages are no longer in the inbox, but fails to remove the thread from the list.

Attaching screenshot.

What operating system are you using? OSX 10.11.3 (15D21)
What version of N1 are you using? Version 0.4.14-53cd69b (0.4.14-53cd69b)
Do you have any third-party plugins installed? No
Email provider? Gmail

jstejada commented 8 years ago

possibly related to #1726

jstejada commented 8 years ago

@jmfederico thanks for reporting this. Does the thread also appear in the trash?

jstejada commented 8 years ago

actually, @jmfederico, could you send us the following debugging info:

Open the thread, and click Show all messages
Click just on the left of the reply button, and select Copy Debug Info to Clipboard:
Send the info to support@nylas.com, and cc juan at nylas.

Thanks!

bengotow commented 8 years ago

I found a thread in my mailbox that is exhibiting this issue too. When I "Log Data" to the Chromium Developer console and then run this command on the console:

__message.categories.map(cat => cat.name)

I get this output, which should be impossible on a Gmail account (because all and spam are separate folders, and a message can only exist in one folder, while it can have many labels (inbox, sent, etc. are labels within all)

["all", "inbox", "spam"]

jmfederico commented 8 years ago

@jstejada just sent you an email with the debug info you asked.

jstejada commented 8 years ago

thanks