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nylas / nylas-mail

:love_letter: An extensible desktop mail app built on the modern web. Forks welcome!
https://nylas.com/nylas-mail/
MIT License
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No Sent label present error #3390

Open Aetf opened 7 years ago

Aetf commented 7 years ago
Are there any related issues?

While there's several issues about the change from Nylas can't propagate to the mail server, there seem to be nothing mentioning the exact same error message.

What operating system are you using?

Archlinux (kernel 4.10.9) with latest update

What version of Nylas Mail are you using?

2.0.10

--

Bug?

Do you have any third-party plugins installed? If so, which ones?

No third-party plugins

Is the issue related to a specific email provider (Gmail, Exchange, etc.)?

Only tried Gmail

Is the issue reproducible with a particular attachment, message, signature, etc?

Whenever I tried to archive a message or apply some label to it, I got the following error

We were unable to apply the changes to your thread, please try again!
If the error persists, contact support@nylas.com with the error message.

Error message: No Sent label present

and the message is not changed. The message is indeed marked as read in other mail clients and on the web interface.

One thing to note is that this all happens while Nylas is syncing, which has been doing this for a whole day, and still not finished yet. But it can correctly receive new messages.

ethnt commented 7 years ago

I'm also receiving this error. I have two email accounts (one Gmail and one G Suite), and I'm only receiving this error on the G Suite account. The Gmail account is currently syncing, but the G Suite one is not.