Open ccpost opened 7 years ago
Possibly #2537
macOS Sierra (10.12.4)
2.0.15
Bug?
None
Gmail (no other provider available to compare)
An email in a thread is missing:
The thread has multiple back-and-forth quotes, and previous emails in the chain show up properly.
The same email shows up properly in Nylas N1 (v1.5.0).
I can't post the whole email, but here's a redacted version lacking headers:
--Apple-Mail=_854913B1-91AF-432B-B4EC-7CD79AAB8A3A Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=UTF-8 REDACTED PLAINTEXT EMAIL - NEW BODY AND QUOTE CHAIN --Apple-Mail=_854913B1-91AF-432B-B4EC-7CD79AAB8A3A Content-Type: multipart/mixed; boundary="Apple-Mail=_6B98F2A6-AAC7-4FA8-AA9E-09BCD8ABB0D4" --Apple-Mail=_6B98F2A6-AAC7-4FA8-AA9E-09BCD8ABB0D4 Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset=UTF-8 REDACTED HTML EMAIL - NEW BODY (NO QUOTE CHAIN) --Apple-Mail=_6B98F2A6-AAC7-4FA8-AA9E-09BCD8ABB0D4 Content-Disposition: inline; filename="REDACTED WITH ONLY ASCII CHARACTERS.pdf" Content-Type: application/pdf; x-unix-mode=0644; name="REDACTED WITH ONLY ASCII CHARACTERS.pdf" Content-Transfer-Encoding: base64 --Apple-Mail=_6B98F2A6-AAC7-4FA8-AA9E-09BCD8ABB0D4 Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset=UTF-8 REDACTED HTML EMAIL - JUST QUOTE CHAIN --Apple-Mail=_6B98F2A6-AAC7-4FA8-AA9E-09BCD8ABB0D4-- --Apple-Mail=_854913B1-91AF-432B-B4EC-7CD79AAB8A3A--
And a simpler case with more details that happens to trigger the missing attachment case:
Delivered-To: RECIPIENT@REDACTED.COM Received: by IP_REDACTED with SMTP id o139csp371908itc; Wed, 19 Apr 2017 11:40:55 -0700 (PDT) X-Received: by IP_REDACTED with SMTP id m7mr3228250ywf.20.1492627255645; Wed, 19 Apr 2017 11:40:55 -0700 (PDT) Return-Path: <SENDER@REDACTED.COM> Received: from DNS_REDACTED (DNS_REDACTED [IP_REDACTED]) by mx.google.com with ESMTPS id t3si1414783ywd.456.2017.04.19.11.40.55 for <RECIPIENT@REDACTED.COM> (version=TLS1_2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128/128); Wed, 19 Apr 2017 11:40:55 -0700 (PDT) Received-SPF: pass (google.com: domain of SENDER@REDACTED.COM designates IP_REDACTED as permitted sender) client-ip=IP_REDACTED; Authentication-Results: mx.google.com; dkim=pass header.i=@gmail.com; spf=pass (google.com: domain of SENDER@REDACTED.COM designates IP_REDACTED as permitted sender) smtp.mailfrom=SENDER@REDACTED.COM; dmarc=pass (p=NONE sp=NONE dis=NONE) header.from=gmail.com Received: by mail-yb0-x232.google.com with SMTP id 6so10887123ybq.2 for <RECIPIENT@REDACTED.COM>; Wed, 19 Apr 2017 11:40:55 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=20161025; h=from:mime-version:subject:message-id:date:to; bh=UZCmb73u2zZf4gunLNPY4rkeXxyfhM8EMx83Rm0tQcM=; b=hjHoNUZGwULjdd7iSKnCPNYxucYlxWf0Umlj+ae9rqqT4tUbwKxw/g/W7grfuUQPgP c+bSy5lpvxn6cHiD6Vi6faa1rsRtDB+NF6nXCQDYPSHWbYBgSrfmjbpqq01iDL60nIjO mISJDFzb+wjy2i15d33jpm6fDonmb4sJ4wcKv0MhJJ74jUN+pAUuI5dUHl+A+agTtyqR 2LKKcZZD06SVOyihNTLXaYVmZwfK4Mra4mLdJPlCUHquZ8DDF2Ac3sBp88hlo4ZfTvPY zEfx9JSy16cqmBIZ/jvG7INsIKvgO/9Fe4m2M7yOj9Fn7XBpubpOKlHu4exRkC+Tno6A wZ3A== X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20161025; h=x-gm-message-state:from:mime-version:subject:message-id:date:to; bh=UZCmb73u2zZf4gunLNPY4rkeXxyfhM8EMx83Rm0tQcM=; b=ge07v0qbcqBC5kvn+9D3+Kdo3XyD/MjXKfA3G6VJPVZ4iCIgV4gEWkzhvZ6sbZ3gWB l4wn1nvvdwWr87w4may/Z182fPtxLAZp1+mMLyjNegZyEzwTt0T8EL3T970PH2IMwKyy pyakzetlQjAmR4w/WrGabxrZGVBAoiSeMAgxm2Dd8Evrdhb5adctlBLZGwgIoB/k5Nc6 sW9s+FV+cDb99sYL7Rci9/PN55f5Vne3LF8G2ihSwYGEyeskSu1aI+E4KunyYmbqplv8 Up4vuEKOWFFfbAhDqFefI07RE4Zxy6o0pC/dF7TjRaDu3rI+YozLScs8oNRjYGhdNi0z Adxg== X-Gm-Message-State: AN3rC/5pNY3FxmFKZMEVk1/VkSOx5AWklpGtvuAjiPL318J+B82jEpbn njBHk2X4CHuS710e+hc= X-Received: by IP_REDACTED with SMTP id d84mr4279832pfk.7.1492627254119; Wed, 19 Apr 2017 11:40:54 -0700 (PDT) Return-Path: <SENDER@REDACTED.COM> Received: from [IP_REDACTED] (DNS_REDACTED [IP_REDACTED]) by smtp.gmail.com with ESMTPSA id v13sm1967418pgo.44.2017.04.19.11.40.52 for <RECIPIENT@REDACTED.COM> (version=TLS1_2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128/128); Wed, 19 Apr 2017 11:40:53 -0700 (PDT) From: SENDER REDACTED <SENDER@REDACTED.COM> Content-Type: multipart/mixed; boundary="Apple-Mail=_443BABAC-4940-4351-9ECA-3672950C7BBA" Mime-Version: 1.0 (Mac OS X Mail 10.3 \(3273\)) Subject: Demonstrate Nylas bug Message-Id: <A1872F92-3BF0-4A3D-8B49-DE91A9BAE6AE@gmail.com> Date: Wed, 19 Apr 2017 11:40:51 -0700 To: RECIPIENT REDACTED <RECIPIENT@REDACTED.COM> X-Mailer: Apple Mail (2.3273) --Apple-Mail=_443BABAC-4940-4351-9ECA-3672950C7BBA Content-Transfer-Encoding: 7bit Content-Type: text/plain; charset=us-ascii Please see attached PDF below: --Apple-Mail=_443BABAC-4940-4351-9ECA-3672950C7BBA Content-Disposition: inline; filename=pipeline_line_map-630x420.pdf Content-Type: application/pdf; x-unix-mode=0600; name="pipeline_line_map-630x420.pdf" Content-Transfer-Encoding: base64 --Apple-Mail=_443BABAC-4940-4351-9ECA-3672950C7BBA--
The more I look at this the more I'm convinced it's a duplicate of at least the Mac Mail bits of #2537. My quote text is disappearing because it's being placed below the inline attachment in the message structure.
Are there any related issues?
Possibly #2537
What operating system are you using?
macOS Sierra (10.12.4)
What version of Nylas Mail are you using?
2.0.15
Bug?
Do you have any third-party plugins installed? If so, which ones?
None
Is the issue related to a specific email provider (Gmail, Exchange, etc.)?
Gmail (no other provider available to compare)
Is the issue reproducible with a particular attachment, message, signature, etc?
An email in a thread is missing:
The thread has multiple back-and-forth quotes, and previous emails in the chain show up properly.
The same email shows up properly in Nylas N1 (v1.5.0).
I can't post the whole email, but here's a redacted version lacking headers:
And a simpler case with more details that happens to trigger the missing attachment case: