88i
commented
7 years ago I also have some issues on Linux (openSUSE Leap 42.2), and everything worked until today.
It couldn't connect and I had two options: check again or reconnect. Refreshing didn't work so I clicked on reconnect, and all my account settings were deleted.
It couldn't connect with the correct STARTTLS settings.
So I changed the STARTTLS ports to the correct SSL ports and now it works again, but until today I used STARTTLS without issues.
Another issue is that the account settings are deleted when you on the 'back arrow' from the screenshot that you posted.
When I try to connect to my school account which sits on top of Office365, sometimes the client stops synchronizing. When this happen, I try to re-authenticate my credentials, and get the following error:
We were unable to reach your mail provider. Please try again.And can no longer connect to my mail account. Image attached below.Are there any related issues?
None that I've found
What operating system are you using?
Ubuntu 16.04
What version of Nylas Mail are you using?
2.0.16
--
Bug?
Do you have any third-party plugins installed? If so, which ones?
No
Is the issue related to a specific email provider (Gmail, Exchange, etc.)?
Office365
Is the issue reproducible with a particular attachment, message, signature, etc?
These are the settings I'm using in order to connect: