Variables used in quick reply templates could actually auto-complete rather than just act as highlighted markers for manual substitution.
Eg a {{recipient.firstname}} variable could where possible default to the first name of the email sender.
This feature is pretty widely available in other clients and web based systems (eg Postbox, Helpscout) and is something that I think you'd pretty much expect a template response system to provide now.
Because of the plugin possibilities in Nylas mail it should be possible to make this far more useful than in competing mail products, as once the base is in place it should also be easy for add-on developers to expose their own data sources (eg from CMS systems etc) to a template variable API.
PS I thought this issue already existed, however I can't find it - apologies if it's a dupe!
ghost
commented
7 years ago
Variables used in quick reply templates could actually auto-complete rather than just act as highlighted markers for manual substitution.
Eg a {{recipient.firstname}} variable could where possible default to the first name of the email sender.
This feature is pretty widely available in other clients and web based systems (eg Postbox, Helpscout) and is something that I think you'd pretty much expect a template response system to provide now.
Because of the plugin possibilities in Nylas mail it should be possible to make this far more useful than in competing mail products, as once the base is in place it should also be easy for add-on developers to expose their own data sources (eg from CMS systems etc) to a template variable API.
PS I thought this issue already existed, however I can't find it - apologies if it's a dupe!