nylas / nylas-mail

:love_letter: An extensible desktop mail app built on the modern web. Forks welcome!
https://nylas.com/nylas-mail/
MIT License
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Problems with Attachments #3577

Open dobleb-dev opened 7 years ago

dobleb-dev commented 7 years ago

Hi!

What operating system are you using? Windows 10

What version of Nylas Mail are you using? 2.0.32

Do you have any third-party plugins installed? If so, which ones? No

Is the issue related to a specific email provider (Gmail, Exchange, etc.)? No

Is the issue reproducible with a particular attachment, message, signature, etc? Yes, with somes PPTX and DOCX, maybe because im writing in spanish and the files have UTF-8 chars.

image

Thanks for your help!

AndyWilliamsYF commented 7 years ago

I also have this issue! When it's sent VIA Nylas (and received via Nylas) its fine. When it's sent via Nylas but received on Gmail Web for example, it ends up like this.

When I check the sent emails, it has also corrupted here after it's been sent!

HOWEVER - Not all the time, it's like it's random?

I tried searching everywhere, I think its something to do with encryption?

Also; Using 2.0.32 on Mac OSX Sierra 10.12.5, no plugins I'm using English Version.

Web Gmail image

Nylas image

PlaviPixel commented 7 years ago

I have the same problem with the .pdf files. I didn't find what should be the pattern when the problem appears, but it may have something to do with the language used within the document (?!? Croatian in my case) but its random (My screenshot shows one file messed up, and one (3rd .pdf file) OK which was messed up in previous mail). It is really discouraging to use the software like this :/

Windows 10 Gmail account connected (1 only) Built in plugins activated: Activity List, Quick Replies, Link Tracking, Open Tracking latest Nylas Mail available (2.0.32) - but I reported this problem first time just a few days after Nylas Mail is released. I switched back to Nylas N1 (Pro) after I found that problem.

image

8vw commented 6 years ago

Same problem here. The worst one.

smacking commented 6 years ago

Same here. All the time. Hard to understand how this is not fixed. It forces me to send the email again and apologize to the receiver, that the attachments weren't sent correctly due to the email client i USE...

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