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nylas / nylas-mail

:love_letter: An extensible desktop mail app built on the modern web. Forks welcome!
https://nylas.com/nylas-mail/
MIT License
24.8k stars 1.38k forks source link

Crash on start ("Nylas Mail is loading" window is permanently stuck) #3603

Open manooll opened 7 years ago

manooll commented 7 years ago

So I was using the Nylas client for a few days and grown to like it. There are some issues with it running slow at times, but overall I had a good experience. That is until it died on me and got permanently stuck on the loading window. I have three Google Apps accounts attached to the client and as painful as it was, after a few restarts of the client and the laptop I've decided to do a full reinstall of the client. Removed it from the apps(system uninstaller) and installed it again. That resulted in the same error. Ie also re-downloaded the client again from the site and tried that - same result. I searched all over the web for the solution but so far getting nowhere, fast. I think there might be a glitch in the local mail storage DB(I assume that's where the records are kept in sync) and it doesn't get flushed on app deletion/reinstall. I was also suspecting package compatibility, but I get no errors whats so ever and have updated kernels and OS itself a few times. Stil gets the same window.

PS: I've tried to download sources with the intention to compile the app, but did not find a Makefile or instructions of how to do so.

Please help!

What operating system are you using?

Fedora Linux 25-26(problem is persistent on 25 and 26) Current build details: Linux fclinux.local 4.11.8-300.fc26.x86_64 #1 SMP Thu Jun 29 20:09:48 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux

What version of Nylas Mail are you using?

Latest downloaded from the official site.

Bug?

Do you have any third-party plugins installed? If so, which ones?

No, only standard ones, all set to their defaults

Is the issue related to a specific email provider (Gmail, Exchange, etc.)?

No. Using only Gapps.

Is the issue reproducible with a particular attachment, message, signature, etc?

image

igorjs commented 6 years ago

I had exactly the same problem. But I use Ubuntu 16.04.

igarcez commented 6 years ago

I also had the same issue, I'm on antergos

HuiTongGe commented 6 years ago

same problem, ubuntu 16.04

mcapco commented 6 years ago

Enter this into a terminal echo fs.inotify.max_user_watches=524288 | sudo tee -a /etc/sysctl.conf && sudo sysctl -p

This command increases the max file watcher. I noticed nylas would hang when I had applications open that were using the file watcher. Increase the max watches fixed it.