Closed JacquesFernandes closed 1 year ago
Instant Analytics doesn't send purchase data at times. I might have a hunch as to why it's happening, see below (after the divider).
Note: I have gone through this other issue that seems similar, but doesn't seem to apply.
(Notable) Plugin Settings:
Questions you might have:
_ia
_ga
Purchase should go through to Google Analytics, but it isn't.
Something that might be relevant is that when I checked phperrors.log for the timestamp of the order I found this:
phperrors.log
This same set of warnings/errors show up for the other missing purchases but is nowhere to be seen for the purchases that did go through to GA.
Thanks a lot for your help in advance, really appreciate it!
@JacquesFernandes Do you have the complete error logs here I could have a look at?
Will re-open if additional information is provided.
Describe the bug
Instant Analytics doesn't send purchase data at times. I might have a hunch as to why it's happening, see below (after the divider).
Note: I have gone through this other issue that seems similar, but doesn't seem to apply.
To reproduce
(Notable) Plugin Settings:
Questions you might have:
_ia
,_ga
and other GA cookies set?Expected behaviour
Purchase should go through to Google Analytics, but it isn't.
Versions
Something that might be relevant is that when I checked
phperrors.log
for the timestamp of the order I found this:This same set of warnings/errors show up for the other missing purchases but is nowhere to be seen for the purchases that did go through to GA.
Thanks a lot for your help in advance, really appreciate it!