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nystudio107 / craft-instantanalytics

DEPRECATED: Instant Analytics brings full Google Analytics support to your Twig templates and automatic Craft Commerce integration with Google Enhanced Ecommerce.
https://nystudio107.com/
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PayPal transactions are tracking just fine but not SagePay #74

Closed mtwalsh closed 1 year ago

mtwalsh commented 1 year ago

Describe the bug

In a website that uses both the PayPal and SagePay payment gateways, we're noticing e-commerce transactions being recorded for PayPal but not SagePay. Is this an Instant Analytics issue or perhaps something I need to take up with the SagePay payment gateway?

To reproduce

Steps to reproduce the behaviour:

  1. Complete an e-commerce transaction on the site using the PayPal payment gateway
  2. Observe e-commerce transaction tracking in Google Analytics for the transaction
  3. Complete ... using the SagePay payment gateway
  4. Observe no e-commerce transaction tracking ...

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khalwat commented 1 year ago

My guess would be it's specific to SagePay -- but I would think this would be pretty universal, given the events that IA listens to in order to note transations.

mtwalsh commented 1 year ago

Thanks for the response, I actually had to remove the IA plugin in the end just because I was not able to get over this issue:

https://github.com/nystudio107/craft-instantanalytics/issues/43

Implementing the e-commerce tracking manually turned out to be the smoother option this time around but it's a shame as the IA plugin would have been great.