Crash on Mac OSX on upload media (image, audo or video)

[GoogleCodeExporter]

What steps will reproduce the problem?
1. Opened the app, everything works correctly;
2. try to add a media and the app exit with this the error below.

What is the expected output? What do you see instead?
Modal box that will let me load the image, audio or video. It quit unexpectedly.

What version of the product are you using? On what operating system?
Sigil: 0.7.2 Mac: 10.8.4

Process:         Sigil [480]
Path:            /Applications/Sigil.app/Contents/MacOS/Sigil
Identifier:      com.sigil-ebook.Sigil.app
Version:         0.7.2 (0.7.2)
Code Type:       X86-64 (Native)
Parent Process:  launchd [244]
User ID:         501

Date/Time:       2013-08-23 00:54:37.974 +0200
OS Version:      Mac OS X 10.8.4 (12E55)
Report Version:  10

Interval Since Last Report:          295288 sec
Crashes Since Last Report:           10
Per-App Interval Since Last Report:  73240 sec
Per-App Crashes Since Last Report:   10
Anonymous UUID:                      23549ADC-0BEA-C35A-AE72-269573459B14

Crashed Thread:  0  Dispatch queue: com.apple.main-thread

Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

Thread 1:: Dispatch queue: com.apple.libdispatch-manager

Thread 2:: com.apple.CFSocket.private

Thread 3:: JavaScriptCore::BlockFree

Thread 4:: Thread (pooled)

Thread 5:: bearerThread

Thread 6:: Dispatch queue: TFSVolumeInfo::GetSyncGCDQueue

Thread 7:: Dispatch queue: TFSVolumeInfo::GetSyncGCDQueue

Thread 8:: QFileInfoGatherer

Thread 9:
0   libsystem_kernel.dylib          0x00007fff958f66d6 __workq_kernreturn + 10
1   libsystem_c.dylib               0x00007fff9143ef4c _pthread_workq_return + 25
2   libsystem_c.dylib               0x00007fff9143ed13 _pthread_wqthread + 412
3   libsystem_c.dylib               0x00007fff914291d1 start_wqthread + 13

Thread 10:
0   libsystem_kernel.dylib          0x00007fff958f66d6 __workq_kernreturn + 10
1   libsystem_c.dylib               0x00007fff9143ef4c _pthread_workq_return + 25
2   libsystem_c.dylib               0x00007fff9143ed13 _pthread_wqthread + 412
3   libsystem_c.dylib               0x00007fff914291d1 start_wqthread + 13

External Modification Summary:
  Calls made by other processes targeting this process:
    task_for_pid: 44
    thread_create: 0
    thread_set_state: 0
  Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by all processes on this machine:
    task_for_pid: 464
    thread_create: 2
    thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=260.6M resident=330.9M(127%) 
swapped_out_or_unallocated=16777216.0T(6751011209216%)
Writable regions: Total=1.1G written=29.6M(3%) resident=63.3M(6%) 
swapped_out=0K(0%) unallocated=1.1G(94%)

REGION TYPE                        VIRTUAL
===========                        =======
CG backing stores                    8216K
CG image                              268K
CG shared images                      160K
CoreImage                               8K
CoreServices                         1632K
JS JIT generated code               256.0M
JS JIT generated code (reserved)    768.0M        reserved VM address space 
(unallocated)
JS VM register file                  4096K
JS garbage collector                 1344K
MALLOC                               69.5M
MALLOC guard page                      48K
Memory tag=240                          4K
Memory tag=242                         12K
Memory tag=251                         28K
OpenCL                                 28K
STACK GUARD                          56.0M
Stack                                12.6M
VM_ALLOCATE                          16.2M
__DATA                               22.0M
__IMAGE                               528K
__LINKEDIT                           59.9M
__TEXT                              200.7M
__UNICODE                             544K
mapped file                          79.9M
shared memory                        1404K
===========                        =======
TOTAL                                 1.5G
TOTAL, minus reserved VM space      790.8M

Model: iMac11,3, BootROM IM112.0057.B01, 2 processors, Intel Core i3, 3.2 GHz, 
4 GB, SMC 1.59f2
Graphics: ATI Radeon HD 5670, ATI Radeon HD 5670, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 
0x484D54313235533654465238432D48392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 
0x484D54313235533654465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 
9280: 4.0.72.0-P2P
Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: PIONEER DVD-RW  DVRTS09
USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Blue Snowball, 0x0d8c  (C-MEDIA ELECTRONICS INC.), 0x0005, 
0xfa130000 / 5
USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 
/ 6
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 3
USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2
USB Device: MTE-450, 0x056a  (WACOM Co., Ltd.), 0x0065, 0xfd140000 / 5
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 3

Thank you in advance for your help!

Original issue reported on code.google.com by a.barghi...@gmail.com on 22 Aug 2013 at 11:03

[GoogleCodeExporter]

If you need a more specific bug track you'll find here the whole message: 
http://pastebin.com/4FWPCZ5f

Thanks again!

Original comment by a.barghi...@gmail.com on 22 Aug 2013 at 11:05

[GoogleCodeExporter]

No one has my same problem? There is a way that I can DELETE all the settings 
of this app and try to install once again? It looks like a silly problem but 
I've tried many times to uninstall and reinstall this app but I get the same 
behaviour...

Thanks for your time.

Original comment by a.barghi...@gmail.com on 26 Aug 2013 at 9:20

[GoogleCodeExporter]

A crash occurs every time when trying to "add existing files".

Original comment by i...@hans-peter-scholz.de on 2 Sep 2013 at 7:41

[GoogleCodeExporter]

I've solved the problem. All you have to do is delete your old sigil folder. Go 
here http://web.sigil.googlecode.com/git/files/OEBPS/Text/preferences.html and 
open the location for your preference, at this point all you have to di is 
delete the folder sigil-ebook.

The app will re-create the folder and will start to work properly again.

Good luck!

Original comment by a.barghi...@gmail.com on 2 Sep 2013 at 8:28

[GoogleCodeExporter]

Thank you! It's a good walk around. Even better then deleting the app and 
installing an older version (which also works).
For all other users: You may open the sigil-ebook folder from within the 
preferences inside Sigil. This opens the right finder window. But then you have 
to close the Sigil app prior to deleting this folder.

The issue also covers this non consistant error with all attempts to open a 
file in Sigil. Not only uploads to the epub-container may cause a crash.

Thank you again!

Original comment by i...@hans-peter-scholz.de on 2 Sep 2013 at 9:02

[GoogleCodeExporter]

Original comment by john@nachtimwald.com on 3 Nov 2013 at 2:26

• Changed state: Closed