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obsproject / obs-studio

OBS Studio - Free and open source software for live streaming and screen recording
https://obsproject.com
GNU General Public License v2.0
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Virtual Camera does not appear in BlueJeans Desktop app #3643

Closed frogcrush closed 3 years ago

frogcrush commented 4 years ago

Platform

Operating system and version: Windows 10 2004 (19041.572) OBS Studio version: 26.0.2

Expected Behavior

OBS Virtual Camera should show up as an input device in BlueJeans Desktop

Current Behavior

USB cameras appear, but not the OBS Virtual Camera

Steps to Reproduce

  1. Install OBS 26
  2. Join a BlueJeans meeting using the desktop app
  3. OBS Virtual Camera should appear as a camera option

Additional information

OBS Virtual Camera is working and showing up in other applications. It also works properly if you join the meeting through Microsoft Edge, via their WebRTC interface.

WizardCM commented 4 years ago

If it does not show up in the list, either BlueJeans uses Media Foundation rather than DirectShow, or they have a allowlist and OBS isn't allowed.

firstgear commented 4 years ago

Same here, W10 using OBS 26.0.2 (64-bit) camera detected by Zoom, Webex, Teams, Chime, basically any conferencing software I came across last couple of months, but OBS camera not detected by BlueJeans Windows Client, only direct USB camera is detected by BlueJeans.

frogcrush commented 3 years ago

If it does not show up in the list, either BlueJeans uses Media Foundation rather than DirectShow, or they have a allowlist and OBS isn't allowed.

After some decompilation, it uses both DirectShow and Media Foundation, and doesn't use an allowlist. It does skip adding virtual devices from the list, however.

WizardCM commented 3 years ago

In that case, this issue is on their side and I will close this issue. Thanks for digging into it!

frogcrush commented 3 years ago

What's odd though is it officially works with other virtual camera software like Snap Camera (https://www.bluejeans.com/blog/new-integrate-snap-camera-bluejeans-virtual-accessories-backgrounds) and supposedly also works with XSplit VCam without issue. Do those not show up as "virtual" devices?

WizardCM commented 3 years ago

Correct, Snap Camera installs a camera driver into C:\Windows\System32\DRIVERS\SnapCameraVirtualDevice.sys.

We have no plans on creating a virtual driver.