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obsproject / obs-studio

OBS Studio - Free and open source software for live streaming and screen recording
https://obsproject.com
GNU General Public License v2.0
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Start Recording fails with error message stating permission of out of disk space #9891

Closed pfranzek closed 7 months ago

pfranzek commented 7 months ago

Operating System Info

Ubuntu 20.04

Other OS

No response

OBS Studio Version

30.0.0

OBS Studio Version (Other)

snap

OBS Studio Log URL

https://obsproject.com/logs/tryZHtONZGaktLTi

OBS Studio Crash Log URL

No response

Expected Behavior

Recording started.

Current Behavior

On first attempt, an error message popup indicating a permission problem or lack of disk space. Second attempt results in a crash. This occurred after the latest snap update. This error also occurred on the previous snap update in October.

Upon investigation it was found that the obs studio configuration was still pointing to the old snap location. The files containing erroneous configuration were as follows:

  1. /snap/obs-studio/1292/.config/obs-studio/plugin_config/vertical-canvas/config.json
  2. ./snap/obs-studio/1292/.config/obs-studio/global.ini
  3. ./snap/obs-studio/1292/.config/obs-studio/basic/profiles/Service/basic.ini
  4. ./snap/obs-studio/1292/.config/QtProject.conf

These files were corrected to point to the correct path and recording started as expected.

Steps to Reproduce

  1. After latest snap update - start obs studio
  2. Select Start Recording

  3. ...

Anything else we should know?

Log files upload does not help since both the current and previous no longer contain any error trace.

tytan652 commented 7 months ago

OBS Project is not the author of the Snap, please direct this issue to the Snap packagers.