Describe the bug
This is a hard one to pin down. We have looked into it before and not had success, but we focussed on Firefox at that time. It is a general issue that affects the website from time to time. Not consistent.
To Reproduce
Steps to reproduce the behaviour:
Problem is we can't, as it doesn't happen all the time. There are some tickets with this issue describing the behaviour.
Expected behaviour
Things should load.
Screenshots
"Many of my students are not able to login and there are many of them experiencing issues where they are kicked out or not able to click on anything on this website."
"My students are trying to work on levels for Rapid Router. The levels are not loading. We have logged off and back on several times."
Desktop (please complete the following information):
OS: Windows 10,
Browser :Chrome, Firefox
Version 121.0.0.0
Additional context
We have Browserstack if needed. We may need an update?
lauracumming
commented
2 months ago
Describe the bug This is a hard one to pin down. We have looked into it before and not had success, but we focussed on Firefox at that time. It is a general issue that affects the website from time to time. Not consistent.
To Reproduce Steps to reproduce the behaviour:
Expected behaviour Things should load.
Screenshots "Many of my students are not able to login and there are many of them experiencing issues where they are kicked out or not able to click on anything on this website." "My students are trying to work on levels for Rapid Router. The levels are not loading. We have logged off and back on several times."
Desktop (please complete the following information):
Additional context We have Browserstack if needed. We may need an update?