odoo / mail-client-extensions

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[IMP] mail_client_extension: add contact, multi-record & Helpdesk sup… #4

Closed nounoubensebia closed 3 years ago

nounoubensebia commented 3 years ago

[IMP] mail_client_extension: add contact, multi-record & Helpdesk support

1) Add contact & multi-record support:

Purpose

Improve the management of the partners from the outlook plugin

Specifications

-Add ability to log the email in the chatter of a res.partner record

-Add ability to search for a res.partner record from outlook

-When creating leads, include the email message in the created lead

-Add a go back button which enables the user to go back to their previous search queries/selected contacts

2) Add Support for helpdesk tickets

Purpose

Enable the user to work on helpdesk tickets from their mailbox

Specifications

-Enable user to see tickets related to the contact

-Enable the user to create a new ticket using the email message

-Enable the user to log an email into a ticket

Task-2427737

Related: odoo/odoo#66139 Related: odoo/enterprise#16913 Related: odoo/upgrade#2156