Matches not parsing

[infamaniac23]

Current Behavior A clear and concise description of the behavior.

Expected behavior/code A clear and concise description of what you expected to happen (or code).

Console Output Please provide your browsers console log if possible. Most browsers will open the console via F12.

please paste console output in here

Environment

• Browser Version: [e.g. Chrome 64.0, Firefox 57, Edge 17]
• OS: [e.g. OSX 10.13.4, Windows 10 or Linux Distribution]

Possible Solution

Additional context/Screenshots Add any other context about the problem here. If applicable, add screenshots to help explain.

[howardchung]

We're aware of this issue and are working on it--may take several days to resolve as we're going through the backlog now

[nightblade9]

Thank you for the update.

Out of curiousity, when things are working normally, how long does it typically take between requesting a match to be parsed, and the back-end finishing the parsing?

[howardchung]

If there's no queue it should only take 15 seconds or so

[Hunken100]

Same issue with TI matches. Do you have an ETA for a fix? Thanks!

[howardchung]

We're getting lower throughput than expected and are still around 45k matches behind, which should take 1-2 days to clear. I'm looking into adding some code to give TI matches higher priority though

[Hunken100]

Thanks for the detailed and prompt reply. Very excited that TI is finally live and looking forward to analyzing the high-quality data you provide. Keep up the great work!

[anthonyAA11]

Hello @howardchung, Is there a way for us to see the parse queue ? Thanks ;)

[nightblade9]

Looks like the parsing is done. Thank you so much! I think you can close this issue now.

[insanewh]

matches are still not parsing and hence it is still an issue.

[howardchung]

The queue is currently 1.7k which is slightly elevated but within typical levels. We may encounter occasional periods of slightly delayed (minutes) parses if there's a spike in requests, but it should mostly be fine. If you have a specific match ID that is not parsing within a day, please open a new issue

[Jilly0702]

I'm wondering why the cosmetics column is empty? Thanks!

[howardchung]

Probably because the replay format changed at some point and we never fixed the parser

[builder-247]

Might be related to https://github.com/odota/core/issues/2646

[Jilly0702]

Will you fix the parser again? The cosmetic tab has no items now and I really need to have a look about them. Thanks!!!

[Jilly0702]

[howardchung]

Cosmetics have been fixed now!