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offspot / imager-service

Create Kiwix Hotspot microSD cards online
https://imager.kiwix.org/
GNU General Public License v3.0
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Order confirmation email should indicate position in queue #240

Open Popolechien opened 3 years ago

Popolechien commented 3 years ago

We've had the (positive) situation yesterday where 6-7 order were simultaneously posted during a short time window. Since orders are treated one at a time and we tell people that delivery may be more or less slow because of other orders, it would be good if the order confirmation also indicated the position in queue.

kelson42 commented 3 years ago

I don't really think we should do that because it just complexifies the message sent to the user. We should decide in which time range we want to deliver (in worse case), communicate this time range to the user and secure we can deliver in that time-range.

rgaudin commented 3 years ago

So should this ticket stay open?

Popolechien commented 3 years ago

Let's give ourselves a month or two to see if the current uptick abates or not.

kelson42 commented 3 years ago

IMO, we should have a SLA configurable in the cardshop and if we don't respect it, then the healthcheck should start to complain.