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offspot / imager-service

Create Kiwix Hotspot microSD cards online
https://imager.kiwix.org/
GNU General Public License v3.0
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502 Bad Gateway Error #279

Closed darksixty closed 2 years ago

darksixty commented 2 years ago

Hello!

I wasn't sure if y'all were aware or not but when you click on the "Orders" tab and then the blue "Place An Order" button, it presents a 502 bad gateway error.

I've tried on multiple devices with vpn on or off, lan or wireless, different networks etc.

Thank you for your time :D

rgaudin commented 2 years ago

Hi @darksixty, thank you for the report. I am not affected but I believe it was due to a lack of resource o the Database server. I've changed and restarted that. Could you please check again and come back?

If it's still not working, please share you Cardshop username.

darksixty commented 2 years ago

Sure! My username for the card shop is collin.chidiac747@gmail.com

Yeah still showing a 502 gateway error.

Also if I click the order ID number I receive a 500 server error. (L578R60AD)

Would having an older account cause this to happen?

rgaudin commented 2 years ago

Thanks! It's actually a known but rare issue. Your logo is way too big (8MB!) which is not expected and breaks some assumption. I had to manually remove your logo from your order… The linked ticket is actually #225 so I will close this one.

Your large image is still in your configuration(s). Please change it for a reasonable size (<=1MB?) one in the configuration before creating another order from it.