hackel
commented
2 years ago I'm experiencing the same issue on Ubuntu 21.10. It seems that Zoom no longer has permission to access the camera. Under Video settings, the only Camera that shows up is "Video Capture 5", not my actual webcam. I can confirm that the zoom-client:camera plug is connected to the :camera slot, in fact the only plugs not connected are zoom-client:removable-media and zoom-client:screencast-legacy.
I've had to resort to using Zoom through a web browser for now, as I'm not willing to risk running the unconfined deb on my system.
Edit: I also found this in my systemd journal. The strange thing is that it's working fine with the Chromium snap.
Feb 24 08:42:12 xps15 systemd-udevd[2362]: video4linux: Process '/usr/lib/snapd/snap-device-helper add snap_zoom-client_zoom-client /class/video4linux 0:0' failed with exit code 1.
Feb 24 08:42:12 xps15 systemd-udevd[2362]: video4linux: Process '/usr/lib/snapd/snap-device-helper add snap_chromium_chromium /class/video4linux 0:0' failed with exit code 1.Also, when I try to preview my camera in Zoom, the activity light does come on, but the video is black.
For at least a month, my video has been broken. I can see people, no one sees me, I don't see me. Camera works on Discord video. Restarting zoom, restarting computer, swapping cameras (same make/model), unplugging cables, nothing worked. Reached out to Zoom support, they suggested reinstalling app. Removed the snap through the software tool, installed from .deb file downloaded from their site. Works fine now. Ubuntu 18.04.