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Error with PulseAudio #120

Open mjsorribas opened 1 year ago

mjsorribas commented 1 year ago

Linux version: Red hat 9 and Alma Linux 9 Console Error when you try open the application:

Testing for explicit PulseAudio choice...
...and PulseAudio has been explicitly chosen, so using it.

I understand this is related with the new Pipewire audio and this can't handle correctly PulseAudio. It's no very clear the issue for me. But I can't set alsa to try another config manually. The application never start it.Never show any window, only this error if I open with the terminal.

Fuseteam commented 1 year ago

iirc always says that, could you describe the behavior you see? does not start? do you not hear any sound? does it crash the compositor?

mjsorribas commented 1 year ago

@Fuseteam The application never start it.Never show any window, only this error if I open with the terminal.

Fuseteam commented 1 year ago

Can you try the edge channel?

mjsorribas commented 1 year ago

@Fuseteam Yes I tried it with that channel too and I got the same error.

Fuseteam commented 1 year ago

Once again, that error is likely not the cause Can you run snap info zoom-snap?

mjsorribas commented 1 year ago

@Fuseteam here is the result

name:      zoom-client
summary:   ZOOM Cloud Meetings
publisher: Oliver Grawert (ogra)
store-url: https://snapcraft.io/zoom-client
contact:   ogra@ubuntu.com?subject=zoom-client
license:   unset
description: |
  Video conferencing with real-time messaging and content sharing

  https://zoom.us provides simplified video conferencing, whiteboard sharing
  and messaging across any device. This is an unofficial re-pack of the
  debian
  package provided by zoom.us
commands:
  - zoom-client
snap-id:      76rrD7USwCJrZgepbRk7UdFEWON3tVKX
tracking:     latest/edge
refresh-date: today at 18:28 -03
channels:
  latest/stable:    5.9.6.2225  2022-04-30 (170) 262MB -
  latest/candidate: 5.10.3.2778 2022-04-21 (175) 369MB -
  latest/beta:      5.10.3.2778 2022-04-21 (175) 369MB -
  latest/edge:      5.12.2.4816 2022-10-12 (189) 380MB -
installed:          5.12.2.4816            (189) 380MB -
lightyear15 commented 1 year ago

I have got same problem with the same version

❯ snap info zoom-client
name:      zoom-client
summary:   ZOOM Cloud Meetings
publisher: Oliver Grawert (ogra)
store-url: https://snapcraft.io/zoom-client
contact:   ogra@ubuntu.com?subject=zoom-client
license:   unset
description: |
  Video conferencing with real-time messaging and content sharing

  https://zoom.us provides simplified video conferencing, whiteboard sharing
  and messaging across any device. This is an unofficial re-pack of the debian
  package provided by zoom.us
commands:
  - zoom-client
snap-id:      76rrD7USwCJrZgepbRk7UdFEWON3tVKX
tracking:     latest/stable
refresh-date: today at 17:44 CET
channels:
  latest/stable:    5.12.2.4816 2022-11-08 (192) 381MB -
  latest/candidate: 5.12.2.4816 2022-11-08 (192) 381MB -
  latest/beta:      5.12.2.4816 2022-11-08 (192) 381MB -
  latest/edge:      5.12.6.173  2022-11-09 (193) 390MB -
installed:          5.12.2.4816            (192) 381MB -

❯ snap connections zoom-client
Interface                Plug                                 Slot                      Notes
audio-playback           zoom-client:audio-playback           :audio-playback           -
audio-record             zoom-client:audio-record             :audio-record             -
browser-support          zoom-client:browser-sandbox          :browser-support          -
camera                   zoom-client:camera                   :camera                   -
desktop                  zoom-client:desktop                  :desktop                  -
gsettings                zoom-client:gsettings                :gsettings                -
hardware-observe         zoom-client:hardware-observe         :hardware-observe         -
home                     zoom-client:home                     :home                     -
network                  zoom-client:network                  :network                  -
network-bind             zoom-client:network-bind             :network-bind             -
network-manager-observe  zoom-client:network-manager-observe  :network-manager-observe  -
opengl                   zoom-client:opengl                   :opengl                   -
pulseaudio               zoom-client:pulseaudio               -                         -
removable-media          zoom-client:removable-media          -                         -
screen-inhibit-control   zoom-client:screen-inhibit-control   :screen-inhibit-control   -
screencast-legacy        zoom-client:screencast-legacy        -                         -
shared-memory            zoom-client:shared-memory            -                         -
system-observe           zoom-client:system-observe           :system-observe           -
unity7                   zoom-client:unity7                   :unity7                   -
wayland                  zoom-client:wayland                  :wayland                  -
x11                      zoom-client:x11                      :x11                      -
jayvdb commented 1 year ago

Both stable and edge are returning after those two lines for me on openSUSE Tumbleweed.

There is a file zoom_stdout_stderr.log which explains the problem. Maybe others encountering this can take a look at this file to understand what is going wrong.

> cat /home/jayvdb/snap/zoom-client/194/.zoom/logs/zoom_stdout_stderr.log
ZoomLauncher started.
Zoom path is: /snap/zoom-client/194/zoom
cmd line: 
Start subprocess: /snap/zoom-client/194/zoom/zoom sucessfully,  process pid: 31791 
Can't load/home/jayvdb/snap/zoom-client/194/.config/zoomus.conf
No PulseAudio daemon running, or not running as session daemon.
                             Class      App      Lib Possible Culprit Flags
                resip::Connection      648      648 
                      resip::Data       36       36 
                 resip::DnsResult     1080     1080 
                   resip::Headers        1        1 
          resip::MsgHeaderScanner       40       40 
                resip::SipMessage     5208     5208 
         resip::TransportSelector      864      864 
                     resip::Tuple      128      128 
              resip::UdpTransport     1144     1144 
          resip::GenericIPAddress       28       28 

zoom started.
No PulseAudio daemon running, or not running as session daemon.
No PulseAudio daemon running, or not running as session daemon.
                                                          ClassClass            AppApp            LibLib  Possible Culprit FlagsPossible Culprit Flags

                                resip::resip::ConnectionConnection       648     648       648     648  

                                            resip::resip::DataData        36      36        36      36  

                                  resip::resip::DnsResultDnsResult      1080    1080      1080    1080  

                                      resip::resip::HeadersHeaders         1       1         1       1  

                    resip::resip::MsgHeaderScannerMsgHeaderScanner        40      40        40      40  

                                resip::resip::SipMessageSipMessage      5208    5208      5208    5208  

                  resip::resip::TransportSelectorTransportSelector       864     864       864     864  

                                          resip::resip::TupleTuple       128     128       128     128  

                            resip::resip::UdpTransportUdpTransport      1144    1144      1144    1144  

                    resip::resip::GenericIPAddressGenericIPAddress        28      28        28      28  

zoom started.
zoom started.
Client: Breakpad is using Single Client Mode! client fd = -1
Warning: Ignoring XDG_SESSION_TYPE=wayland on Gnome. Use QT_QPA_PLATFORM=wayland to run on Wayland anyway.
Driver does not support the 0x46a6 PCI ID.
libGL error: failed to create dri screen
libGL error: failed to load driver: iris
No PulseAudio daemon running, or not running as session daemon.
                             Class      App      Lib Possible Culprit Flags
                resip::Connection      648      648 
                      resip::Data       36       36 
                 resip::DnsResult     1080     1080 
                   resip::Headers        1        1 
          resip::MsgHeaderScanner       40       40 
                resip::SipMessage     5208     5208 
         resip::TransportSelector      864      864 
                     resip::Tuple      128      128 
              resip::UdpTransport     1144     1144 
          resip::GenericIPAddress       28       28 

zoom started.
[CZPClientLogMgr::LogClientEnvironment] [MacAddr: 54:6C:EB:DA:5B:29][client: Linux][OS:  openSUSE Tumbleweed x64][Hardware: CPU Core:20 Frenquency:3.63781 G Memory size:31769MB CPU Brand:12th Gen Intel(R) Core(TM) i7-12800H GPU Brand:][Req ID: ]
Linux Client Version is 5.12.9 (367)
QSG_RENDER_LOOP is 
XDG_CURRENT_DESKTOP = GNOME;   GDMSESSION = default;   XDG_SESSION_TYPE = wayland
Graphics Card Info:: 
Zoom package arch is 64bit, runing OS arch is x86_64
Driver does not support the 0x46a6 PCI ID.
libGL error: failed to create dri screen
libGL error: failed to load driver: iris
qt.scenegraph.general: threaded render loop
qt.scenegraph.general: Using sg animation driver
qt.scenegraph.general: Animation Driver: using vsync: 16.95 ms
Fontconfig warning: "/etc/fonts/fonts.conf", line 5: unknown element "description"
Fontconfig warning: FcPattern object weight does not accept value [0 205)
zoom was exited due to a handled signal: 11 
ZoomLauncher exit.

It is odd that it is looking at the distro provided /etc/fonts/fonts.conf, because there is a much simpler file /home/jayvdb/snap/zoom-client/194/.config/fontconfig/fonts.conf which is probably the file it should be using.

blueboy31 commented 1 year ago

I am getting similar behavior, after upgrading to Fedora 37. Both on stable and edge.

$ cat ~/snap/zoom-client/194/.zoom/logs/zoom_stdout_stderr.log
ZoomLauncher started.
Zoom path is: /snap/zoom-client/194/zoom
cmd line: 
Start subprocess: /snap/zoom-client/194/zoom/zoom sucessfully,  process pid: 29257 
No PulseAudio daemon running, or not running as session daemon.
                             Class      App      Lib Possible Culprit Flags
                resip::Connection      648      648 
                      resip::Data       36       36 
                 resip::DnsResult     1080     1080 
                   resip::Headers        1        1 
          resip::MsgHeaderScanner       40       40 
                resip::SipMessage     5208     5208 
         resip::TransportSelector      864      864 
                     resip::Tuple      128      128 
              resip::UdpTransport     1144     1144 
          resip::GenericIPAddress       28       28 

zoom started.
No PulseAudio daemon running, or not running as session daemon.
No PulseAudio daemon running, or not running as session daemon.
                             Class      App      Lib Possible Culprit Flags
                resip::Connection      648      648 
                      resip::Data       36       36 
                             resip:: DnsResult       1080       1080   
                     Class             resip:: HeadersApp         1          1   
  Lib   Possible Culprit Flags 
            resip:: MsgHeaderScanner         40         40   
      resip:: Connection           648        648   
      resip:: SipMessage       5208       5208   
                   resip:: TransportSelector  resip::     864Data       864      36  
      36   
                                   resip:: DnsResultresip:: Tuple    1080       128    1080       128

                             resip:: UdpTransport       1144resip:: Headers    1144         1
         1   
              resip:: GenericIPAddress         28resip:: MsgHeaderScanner      28        40

      40 
                resip::SipMessage     5208     5208 
         resip::TransportSelector      864      864 
                     resip::Tuple      128      128 
              resip::UdpTransport     1144     1144 
          resip::GenericIPAddress       28       28 

zoom started.
zoom started.
Client: Breakpad is using Single Client Mode! client fd = -1
/usr/share/libdrm/amdgpu.ids: No such file or directory
No PulseAudio daemon running, or not running as session daemon.
                             Class      App      Lib Possible Culprit Flags
                resip::Connection      648      648 
                      resip::Data       36       36 
                 resip::DnsResult     1080     1080 
                   resip::Headers        1        1 
          resip::MsgHeaderScanner       40       40 
                resip::SipMessage     5208     5208 
         resip::TransportSelector      864      864 
                     resip::Tuple      128      128 
              resip::UdpTransport     1144     1144 
          resip::GenericIPAddress       28       28 

zoom started.
[CZPClientLogMgr::LogClientEnvironment] [MacAddr: 3C:7C:3F:EF:36:EF][client: Linux][OS:  Fedora Linux 37 KDE Plasma x64][Hardware: CPU Core:8 Frenquency:3.92195 G Memory size:32003MB CPU Brand:AMD Ryzen 7 5800X 8-Core Processor              GPU Brand:][Req ID: ]
Linux Client Version is 5.12.9 (367)
QSG_RENDER_LOOP is 
XDG_CURRENT_DESKTOP = KDE;   GDMSESSION = ;   XDG_SESSION_TYPE = x11
Graphics Card Info:: 
Zoom package arch is 64bit, runing OS arch is x86_64
/usr/share/libdrm/amdgpu.ids: No such file or directory
qt.scenegraph.general: threaded render loop
qt.scenegraph.general: Using sg animation driver
qt.scenegraph.general: Animation Driver: using vsync: 16.95 ms
Fontconfig warning: "/etc/fonts/fonts.conf", line 5: unknown element "description"
Fontconfig warning: FcPattern object weight does not accept value [0 205)
No PulseAudio daemon running, or not running as session daemon.
zoom was exited due to a handled signal: 11 
ZoomLauncher exit.
edurojasr commented 1 year ago

Hi! I'm having the same problem with Ubuntu 22.10 with wayland

edu@edu-T14s:~$ snap info zoom-client 
name:      zoom-client
summary:   ZOOM Cloud Meetings
publisher: Oliver Grawert (ogra)
store-url: https://snapcraft.io/zoom-client
contact:   ogra@ubuntu.com?subject=zoom-client
license:   unset
description: |
  Video conferencing with real-time messaging and content sharing

  https://zoom.us provides simplified video conferencing, whiteboard sharing
  and messaging across any device. This is an unofficial re-pack of the debian
  package provided by zoom.us
commands:
  - zoom-client
snap-id:      76rrD7USwCJrZgepbRk7UdFEWON3tVKX
tracking:     latest/stable
refresh-date: today at 21:05 CST
channels:
  latest/stable:    5.13.3.651 2023-01-02 (196) 398MB -
  latest/candidate: 5.13.3.651 2023-01-02 (196) 398MB -
  latest/beta:      5.13.3.651 2023-01-02 (196) 398MB -
  latest/edge:      5.13.4.711 2023-02-09 (197) 398MB -
installed:          5.13.3.651            (196) 398MB -

Simply snap wont open at all, if you pay attention at the top right corner of the screen some dots appears but the app never open