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okfde / froide

Freedom Of Information Portal
MIT License
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[feature] Move messages between requests #297

Closed k4l0ph41n closed 5 years ago

k4l0ph41n commented 5 years ago

A reply that was supposed to go here

https://fragdenstaat.de/anfrage/open-source-anwendungen-und-betriebssysteme-3/

went to

https://fragdenstaat.de/anfrage/co2-bilanzen-carbon-footprint-der-letzten-zehn-kalenderjahre-185/#nachricht-350894

instead. This is probably rooted in my sending several different requests to the same recipient within a very short timeframe. Replies to my requests are then sent (by the person answering my requests) to only one of the requests. This happens elsewhere as well, especially with EU bodies.

At the moment, I cross-reference answers via "answer via letter" and then a link to the correct message (as above). But being able to actually copy or move entire replies between requests would be nicer :)

intrigus commented 5 years ago

You can click on the "Problem?" and specify that the answer should be moved to another request. This has to be done manually.

arnese commented 5 years ago

To me, this seems to be an edge-case. For now, manual reports should suffice.

amigalemming commented 2 years ago

For me this happens all the time, especially if I send multiple requests to the same agency. I suspect that agencies forward e-mails internally and then a simple Reply-To in a mailer won't work anymore.

amigalemming commented 2 years ago

At least, the form for reporting mail problems may get a new option for misdirected incoming e-mails.