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okta / okta-sdk-java

A Java SDK for interacting with the Okta management API, enabling server-side code to manage Okta users, groups, applications, and more.
Apache License 2.0
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Okta List factor discrepancy between API and Admin console #1548

Closed nsrirameig closed 2 months ago

nsrirameig commented 2 months ago

Describe the bug?

I am currently using Okta sdk for java to retrieve user factors , this is more of question than a bug. Consider user has call, email and SMS, if we disable call factor at the policy level . List factors API only returns sms and email but call factor is not being returned , but admin console does return all 3. Is there a flag that could be passed to listFactors API call , to ensure consistency btw api and admin console.

What is expected to happen?

Consider user has call, email and SMS, if we disable call factor at the policy level . List factors API only returns sms and email but call factor is not being returned , but admin console does return all 3. API {url}/api/v1/users/{userId}/factors

What is the actual behavior?

Admin console using the same api returns all 3.

Reproduction Steps?

Execution of API

Additional Information?

None

Java Version

OpenJDK Runtime Environment Temurin-17.0.11+9 (build 17.0.11+9) OpenJDK 64-Bit Server VM Temurin-17.0.11+9 (build 17.0.11+9, mixed mode)

SDK Version

18.0.0

OS version

N/A

arvindkrishnakumar-okta commented 2 months ago

@nsrirameig Thanks for posting!

Have you tried the request using POSTMAN or curl and is there discrepancy?

Note that this repo is reserved for issues/feature requests only, if you have a general question or use case question please post in https://devforum.okta.com/

nsrirameig commented 2 months ago

Thanks for the prompt response . I did try the request through postman, thats where the discrepancy was . I apologize for posting the question here, , will ask the question in dev forum in future. Admin console for that user show all the factors , sms, call and email but postman shows only sms and email.

arvindkrishnakumar-okta commented 2 months ago

Thanks, since the SDK’s response is consistent with POSTMAN, this is not a SDK issue.On Aug 28, 2024, at 11:26 AM, nsrirameig @.***> wrote:

This message originated outside your organization.

Thanks for the prompt response . I did try the request through postman, thats where the discrepancy was . I apologize for posting the question here, , will ask the question in dev forum in future. Admin console for that user show all the factors , sms, call and email but postman shows only sms and email.

—Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you commented.Message ID: @.***>

nsrirameig commented 2 months ago

Thanks , closing it out.