okviz / free-visuals

Power BI free custom visuals
MIT License
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Card with States Issue Publishing Online #378

Closed miccckkkkeeyyyyy closed 1 year ago

miccckkkkeeyyyyy commented 1 year ago

Visual

Card with States

Is there an existing issue for this?

Current Behavior

Hi,

I previously had reports which utilised the Card with States visualisations. Last week we noticed that now online this visual will only load properly once on a page and any additional Card with States visuals show blank.

I went to the OK Viz website and noted that there is now an Unlock Premium Features For Free (not sure if this was always there), but I wondered if that was the issue, so I signed up and received the licence key and went and changed all the visuals to premium and put in the licence key. But when I publish online, the old problem still occurs where the visual works once on a page and then is blank for the rest. Note that it looks OK on my desktop version.

I reached out to info@okviz.com, who issued me new credentials which I tried but this still did not fix the issue. They have now suggested I post here. Any assistance would be appreciated.

Power BI

Power BI service

Power BI Version

2.119.986.0

Steps To Reproduce

No response

Sample report

OKViz Example.zip

Screenshot

Desktop Online Service

Anything else?

• For the online version of the report, if I go into focus mode and then back out the visual now appears

marcosqlbi commented 1 year ago

You should scale this issue to Microsoft, as we did not change anything in the visual and it seems a regression of the host environment. I forwarded this to Microsoft but only if you open a ticket with Microsoft support this could escalate.

marcosqlbi commented 1 year ago

@miccckkkkeeyyyyy did you open the ticket with Microsoft? Do you have any update?

miccckkkkeeyyyyy commented 1 year ago

Hi @marcosqlbi. I raised the following on the Power BI forum with no response (unsure if this is different from raising a ticket). But I have been too pressed for time, so have I have just ended up using another visual instead,