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olia-dev / kopano-webapp-fetchmail

The Plugin allows the user to configure one or more accounts to be polled via fetchmail inside of Kopano WebApp.
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E-mails not in inbox? #7

Closed PeterLustig closed 6 years ago

PeterLustig commented 6 years ago

Hello,

I set up the fetchmail plugin and polling seems to work, but e-mails are not send to the inbox. Am I missing something?

Thank you.

olia-dev commented 6 years ago

Hello,

please check if the time stamp in "last polling" has updated (see screenshot: https://github.com/olia-dev/kopano-webapp-fetchmail/blob/master/screenshots/fetchmail_settings_overview_with_error.png?raw=true)

If yes, double click the entry, and copy+paste the log message here. If no, then the daemon is probably not running, check the manual on how to configure/start the polling daemon.

Regards, olia

PeterLustig commented 6 years ago

It has updated, but the log message is in german. It roughly translates as "No new mails for xx@mail.com from smtp.mail.com" When I send a mail it reads that there was 1 new mail received. But they don't show in the inbox.

olia-dev commented 6 years ago

That means fetchmail is working. Fetchmail delivers your email via the local mail delivery agent (in most cases postfix). At this point I would advise you to check the postfix logs, maybe emails get rejected or not delivered. If you post them here, I will look over them too. Use pastebin.com to post larger logs.

enolacambridge commented 6 years ago

@olia-dev I've setup a Univention Corporate Server with Fetchmail and Kopano. Local mail delivery is working just fine and i can also receive messages from one of my other mailboxes if I input the settings in the remote mail retrieval option in Univention Management Console which is enabled when you install Fetchmail.

The issue I'm having is that when the daemon of the fetchmail plugin is running it polls the emails from the remote mailbox but they don't end up in my local mailbox. Logic suggests that the issue is with local mail delivery but as I said before, it works just fine if the daemon is not running.

Here's the screenshot of the polling https://pasteboard.co/HcEnXBd.png And here the log from Postfix https://pastebin.com/4ktrHKaN

I'm using UCS 4.3-0 with Fetchmail 6.3.26 over http. Any help would be greatly appreciated.

olia-dev commented 6 years ago

Could you post an output (obv. hide sensitive information) of the fetchmail MySQL database?

I'm specifically interested in the field "kopano_mail" from the DB - so a "select kopano_mail from kopano.kopano_fetchmail" would be enough.

fbartels commented 6 years ago

to have a backlink, this as also discussed on the Kopano forum this morning: https://forum.kopano.io/topic/1211/emails-don-t-end-up-in-inbox-when-using-fetchmail-plugin

olia-dev commented 6 years ago

fixed with Version 1.0.2. Thanks again to @haggybear for contributing.