Create Ticket Class

[hannahpenado]

• Ticket ID:string = defaultValue

• Title:string

• Assigned worker:String

• Device:String

• Client: String

• Team:String

• Work Progress:List of Strings

• Progress Level: String

• update_worker(worker_id): ticket

• update_team(team_id): ticket

• update_work_progress(progress string): ticket

• update_progress_level(progress_level) : ticket