[Bug] Blank screen after startup - Githubissues

oliverschwendener / ueli

Cross-Platform Keystroke Launcher

https://ueli.app

MIT License

3.63k stars 240 forks source link

[Bug] Blank screen after startup #1204

Open sba opened 4 weeks ago

sba commented 4 weeks ago

Describe the bug It show only a blank screen, moment after "normal" startup

To Reproduce Steps to reproduce the behavior: Open the App, whether "show", "settings" or "about us"

Expected behavior The app works, shows it controls/function

Screenshots grafik

Environment

OS: Windows 11 23 H2
Version 9.5.0, issue with MS-Store and msi installer

Additional context Ueli 8.29.0 was insalled before. Uninstalling does not help

oliverschwendener commented 4 weeks ago

What happens if you press Ctrl+R?

sba commented 4 weeks ago

when pressing Ctrl+R it shows the controls for some milliseconds and goes back to the blank screen

oliverschwendener commented 4 weeks ago

Did you use any other v9 version before or did you upgrade from ueli v8 directly to v9.5.0?

sba commented 4 weeks ago

I installed 9.1 (or around that version) and also then the same bug occured. then I was thinking I will wait with updating until the bug is fixed..

oliverschwendener commented 4 weeks ago

Ok here is what you could try:

Uninstall all versions of ueli
If you want to keep your settings from v8, make sure to make a backup of %APPDATA%\ueli\ueli.config.json
Delete the folder %APPDATA%\ueli
Install ueli v9 again and check if it works now

sba commented 4 weeks ago

thanks, now the app works!

oliverschwendener commented 4 weeks ago

Glad to hear, then I consider this to be resolved.

sba commented 4 weeks ago

sorry, me again, but the same problem occured again.... It worked well, I did some configuration, the last action I did was enabling browser bookmark search for firefox. Now it only shows a empty window: grafik

with no chance to go to the settings or or anything else...

oliverschwendener commented 4 weeks ago

Oh no :(

You can reset the settings by removing the folder %APPDATA%\ueli. I assume that it's some sort of issue with the Firefox Bookmark extension then. I suggest not turning that on until we know what it could be.

sba commented 4 weeks ago

yeah! It's running again! ... but all my settings were gone then (of course), so I just removed the BrowserBookmaks from extensions.enabledExtensionIds, and I can confirm it was this causing the problem.

btw: had a moment to find uelis %APPDATA%. For the store release its located under %AppData%\Local\Packages\1915OliverSchwendener.Ueli_a397x08q5x7rp