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olivierfriard / BORIS

Behavioral Observation Research Interactive Software
http://www.boris.unito.it
GNU General Public License v3.0
174 stars 34 forks source link

Random quit #164

Closed alexandra-glavaschi closed 5 years ago

alexandra-glavaschi commented 5 years ago

I am having an issue similar to what other users have described before: the software closes randomly, without any warning message and without saving what I'd be working on until the point of crash. So far it happened while trying to configure ethograms or when trying to close an observation, although there is not clear pattern to it. I am using the 7.1.4 setup version on Windows 10, 64 bit. Any idea on how to fix this? Thanks in advance!

olivierfriard commented 5 years ago

Hi,

thank you for reporting. Can you try to find a sequence of commands that ever crash BORIS? It should be very useful to understand the problem.

Otherwise if BORIS crashes randomly without selecting commands the problem may be due to your OS.

Thank you

On Wed, Nov 28, 2018 at 2:03 PM alexandra-glavaschi < notifications@github.com> wrote:

I am having an issue similar to what other users have described before: the software closes randomly, without any warning message and without saving what I'd be working on until the point of crash. So far it happened while trying to configure ethograms or when trying to close an observation, although there is not clear pattern to it. I am using the 7.1.4 setup version on Windows 10, 64 bit. Any idea on how to fix this? Thanks in advance!

— You are receiving this because you are subscribed to this thread. Reply to this email directly, view it on GitHub https://github.com/olivierfriard/BORIS/issues/164, or mute the thread https://github.com/notifications/unsubscribe-auth/AGOgYlXG3EuNxGPHb6eDigQCKwDi4uUwks5uzomcgaJpZM4Y3jwd .

-- University of Torino Life Sciences and Systems Biology department Via dell'Accademia Albertina, 13 10123 TORINO (Italy) tel: +39 011 6704542 http://www.di.unito.it/~friard/ http://orcid.org/0000-0002-0374-9872

olivierfriard commented 5 years ago

Hello,

you can download the debug version of BORIS (for Win64) on the Download BORIS for Microsoft-Windows page. It is a portable version that does not require installation. Please report me the content of the command prompt after crash.

Thank you for your collaboration

alexandra-glavaschi commented 5 years ago

Hello, Thanks for your replies and apologies for not getting back to you! I got the chance to do some more coding and the software actually worked very well overall. The only command that seemed to reliably crash it was clicking "yes" on the dialog box asking to fix unpaired events at the end of an observation, but this was easily overcome once I made sure I paired all events before ending the observation. Also, the software occasionally freezes after scrolling backwards and forwards through videos, although I suspect this could be because of the video files. I'll bear in mind the debug version as an option if I encounter other problems. Thanks again!

olivierfriard commented 5 years ago

Hi,

in order to fix this problem (crash after yes to fix unpaired events) I need the output of the command prompt of the debug version. Thank you for your collaboration

Olivier

On Fri, Dec 21, 2018 at 11:53 AM alexandra-glavaschi < notifications@github.com> wrote:

Hello, Thanks for your replies and apologies for not getting back to you! I got the chance to do some more coding and the software actually worked very well overall. The only command that seemed to reliably crash it was clicking "yes" on the dialog box asking to fix unpaired events at the end of an observation, but this was easily overcome once I made sure I paired all events before ending the observation. Also, the software occasionally freezes after scrolling backwards and forwards through videos, although I suspect this could be because of the video files. I'll bear in mind the debug version as an option if I encounter other problems. Thanks again!

— You are receiving this because you commented. Reply to this email directly, view it on GitHub https://github.com/olivierfriard/BORIS/issues/164#issuecomment-449356886, or mute the thread https://github.com/notifications/unsubscribe-auth/AGOgYj0tfUtWw28HGL9itenHmeXzJv1Qks5u7L29gaJpZM4Y3jwd .

-- University of Torino Life Sciences and Systems Biology department Via dell'Accademia Albertina, 13 10123 TORINO (Italy) tel: +39 011 6704542 http://www.di.unito.it/~friard/ http://orcid.org/0000-0002-0374-9872

olivierfriard commented 5 years ago

no news...