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olivierfriard / BORIS

Behavioral Observation Research Interactive Software
http://www.boris.unito.it
GNU General Public License v3.0
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BORIS crashes when attempting to export events only from a specific project file #166

Closed TJWukitsch closed 5 years ago

TJWukitsch commented 5 years ago

Hey Olivier,

Overview: I went through and started exporting my data as usual. I tried to export one of my scorer's files and hers will not export. All the other scorers' project files exported without issues.

Details: When selecting all events and attempting to export aggregated events as a .csv, .tsv, .xlsx, etc... BORIS brings up the loading wheel and then spontaneously crashes. It only occurs for one scorer's file. I cannot attach the file here due to regulations, however, I can send it to a private email to resolve the issue if you would like the file. It must stay on a password protected device.

System Specs: OS: Win10 64bit (Occurs on two separate PCs) BORIS Versions: 6.3.1 & 7.3.2 full install, not portable (Error occurs in both versions)

TJWukitsch commented 5 years ago

Update & Workaround I exported tabular events and BORIS crashed, but not before exporting the individual files up to a certain file number. I tried removing the next file in the list (the one after the last file that successfully exported) and this was successful as a workaround.

olivierfriard commented 5 years ago

Hello,

thank you for the update. Have you identified the observation that crashes BORIS?

1) you can send me the BORIS project file by private email (see Contacts)

2) You can use the debug version of BORIS in order to report me the error that crashes BORIS. You will find it on the Download for Windows page, it is a portable version without installation. Please report me the content of the command prompt after the crash.

Thank you for your collaboration

Olivier

On Mon, Dec 17, 2018 at 6:35 AM TJWukitsch notifications@github.com wrote:

Update & Workaround I exported tabular events and BORIS crashed, but not before exporting the individual files up to a certain file number. I tried removing the next file in the list (the one after the last file that successfully exported) and this was successful as a workaround.

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TJWukitsch commented 5 years ago

I have identified the the observation. Observation ID is "COBRE-1 TR 30898 STsu 090518" I have downloaded the debug but I have currently have a lot of work to do to meet a deadline. I will update you as soon as possible.