olivierfriard / BORIS

Behavioral Observation Research Interactive Software
http://www.boris.unito.it
GNU General Public License v3.0
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The "event" widget has disappeared #712

Open CarolinERDV opened 7 months ago

CarolinERDV commented 7 months ago

Indicate the version of BORIS Verify you are using the last version (http://www.boris.unito.it/pages/download.html) v. 8.24

Describe the bug The "event" widget has disappeared suddenly ! I made several observations throughout the evening and everything was find. And before my very eyes, the event widget closed. I was never able to open it or find it again. Just after clicking on start for a new observation, the ethogram, video, list of subjects and event disappear in a fraction of a second. When I right-click, I see that the 'event' widget isn't ticked but it's impossible to do so (it's greyed out, like the rest of the widgets). All I can do is click on the tool bar, to make it appear and disappear. I've followed the recommendations in the FAQ, but there's no resolution. I ended up deleting everything (including my project), and starting again... The problem persists. So I can't change any comments, or make any new ones. How can I make the widget appear again, please? Impossible to work without... Thank you for helping my thesis !

To Reproduce Steps to reproduce the behavior:

  1. Go to "start new observation"
  2. Click on 'start'
  3. See error : no "event" widget, it just disappear... It is also absent when the software is opened.

Expected behavior Have the widget "event" back no make observations.

Screenshots

11 12

Desktop :

In case of crash attach or copy the content of the boris.log file (before relaunching BORIS). (see http://www.boris.unito.it/pages/report_a_bug.html for its location)

olivierfriard commented 7 months ago

Hello,

So you tried to delete the BORIS configuration file without results? Did you also tried to use the Refresh button in the Preferences? I don't know well how Parallel works to store the configuration files.

Another system you can try to try to use BORIS on Mac is UTM (see the BORIS web site)

CarolinERDV commented 7 months ago

Hello, Thank you for your answer. Unfortunately I've tried everything. I also downloaded BORIS on my partner's PC, in both Windows versions. It's the same: the "event" widget is no longer there.

WilhelmFleig commented 3 months ago

I had the same issue. For me, it worked to reload a relatively old file. I am using relative paths for the videos, and they didn't even exist anymore in the folder. That seemed to reset the program and fix the issue.

olivierfriard commented 3 months ago

Did you delete all the .boris configuration file versions (maybe Parallels store a copy of .boris under the Mac file system?) Close BORIS before deleting the .boris configuration file

see https://www.boris.unito.it/user_guide/various/#configuration-files