olivierfriard / BORIS

Behavioral Observation Research Interactive Software
http://www.boris.unito.it
GNU General Public License v3.0
173 stars 33 forks source link

Can't go back and carry on from where I last left off - this error pops up each time #756

Open cehbodie opened 4 months ago

cehbodie commented 4 months ago

An error has occured!

to improve the software please report this problem at: https://github.com/olivierfriard/BORIS/issues

Please no screenshot, the error message was copied to the clipboard.

Thank you for your collaboration!

BORIS version: 8.25.4 OS: Windows 10 10.0.19045 CPU: AMD64 Intel64 Family 6 Model 154 Stepping 4, GenuineIntel Python 3.11.2 (64-bit) Qt 5.15.2 - PyQt 5.15.10 MPV library version: 2.1 MPV library file path: C:\Users\bodieceh\OneDrive - NIWA\Documents\boris-8.25.4-win64\Lib\site-packages\boris\misc\mpv-2.dll

Error succeded at 2024-06-16 14:16

Traceback (most recent call last): File "C:\Users\bodieceh\OneDrive - NIWA\Documents\boris-8.25.4-win64\Lib\site-packages\boris\core.py", line 5081, in tv_events_doubleClicked self.seek_mediaplayer(new_time) File "C:\Users\bodieceh\OneDrive - NIWA\Documents\boris-8.25.4-win64\Lib\site-packages\boris\core.py", line 1427, in seek_mediaplayer self.dw_player[player].player.seek( File "C:\Users\bodieceh\OneDrive - NIWA\Documents\boris-8.25.4-win64\Lib\site-packages\boris\mpv2.py", line 1235, in seek self.command('seek', amount, reference, precision) File "C:\Users\bodieceh\OneDrive - NIWA\Documents\boris-8.25.4-win64\Lib\site-packages\boris\mpv2.py", line 1228, in command _mpv_command_node(self.handle, ppointer, out) File "C:\Users\bodieceh\OneDrive - NIWA\Documents\boris-8.25.4-win64\Lib\site-packages\boris\mpv2.py", line 148, in raise_for_ec raise ex SystemError: ('Error running mpv command', -12, (<MpvHandle object at 0x0000013F785B2AD0>, <boris.mpv2.LP_MpvNode object at 0x0000013F015FBCD0>, <boris.mpv2.LP_MpvNode object at 0x0000013F015FB9D0>))

System info

Host Name: NIWA-1022593 OS Name: Microsoft Windows 10 Enterprise OS Version: 10.0.19045 N/A Build 19045 OS Manufacturer: Microsoft Corporation OS Configuration: Member Workstation OS Build Type: Multiprocessor Free Registered Owner: NIWA IT Registered Organization: NIWA Product ID: 00330-80000-00000-AA069 Original Install Date: 21/03/2023, 7:08:36 am System Boot Time: 16/06/2024, 1:59:15 pm System Manufacturer: HP System Model: HP EliteBook 840 14 inch G9 Notebook PC System Type: x64-based PC Processor(s): 1 Processor(s) Installed. 01: Intel64 Family 6 Model 154 Stepping 4 GenuineIntel ~1300 Mhz BIOS Version: HP U70 Ver. 01.10.00, 18/01/2024 Windows Directory: C:\WINDOWS System Directory: C:\WINDOWS\system32 Boot Device: \Device\HarddiskVolume1 System Locale: en-us;English (United States) Input Locale: en-us;English (United States) Time Zone: (UTC+12:00) Auckland, Wellington Total Physical Memory: 16,016 MB Available Physical Memory: 5,679 MB Virtual Memory: Max Size: 19,216 MB Virtual Memory: Available: 7,775 MB Virtual Memory: In Use: 11,441 MB Page File Location(s): C:\pagefile.sys Domain: niwa.local Logon Server: \HAMWDC02 Hotfix(s): 22 Hotfix(s) Installed.

                       [02]: KB5003791
                       [03]: KB5012170
                       [04]: KB5015684
                       [05]: KB5037768
                       [06]: KB5014032
                       [07]: KB5022924
                       [08]: KB5023794
                       [09]: KB5025315
                       [10]: KB5026879
                       [11]: KB5028318
                       [12]: KB5028380
                       [13]: KB5029709
                       [14]: KB5031539
                       [15]: KB5032392
                       [16]: KB5032907
                       [17]: KB5034224
                       [18]: KB5036447
                       [19]: KB5037018
                       [20]: KB5037240
                       [21]: KB5037995
                       [22]: KB5005699

Network Card(s): 3 NIC(s) Installed. 01: Intel(R) Wi-Fi 6E AX211 160MHz Connection Name: Wi-Fi DHCP Enabled: Yes DHCP Server: 192.168.178.1 IP address(es)

                             [02]: fe80::af91:baf8:9521:ee47
                       [02]: Bluetooth Device (Personal Area Network)
                             Connection Name: Bluetooth Network Connection
                             Status:          Media disconnected
                       [03]: Juniper Networks Virtual Adapter
                             Connection Name: Ethernet 4
                             DHCP Enabled:    No
                             IP address(es)
                             [01]: 192.168.86.61
                             [02]: fe80::bee8:5fb3:65ca:9128

Hyper-V Requirements: A hypervisor has been detected. Features required for Hyper-V will not be displayed.

cehbodie commented 4 months ago

Seems to work fine on the day it is being used but then each time I have re-opened the project the following day, start observation, scroll down to last recorded event and click start this error message pops up. I am unable to continue recording observations even after clicking ignore and continue. Is there anything else I could try to fix this issue?

Cheers, Charlotte