Can’t login

[Andreweburg]

Can’t login using email/pass

“Error connecting to SmartThinQ. Try again, and make sure you can access the ThinQ app on your phone.”

Logger: custom_components.smartthinq_sensors.config_flow Source: custom_components/smartthinq_sensors/config_flow.py:222 Integration: SmartThinQ LGE Sensors (documentation, issues) First occurred: 08:38:03 (5 occurrences) Last logged: 09:11:20

Error connecting to ThinQ Traceback (most recent call last): File "/config/custom_components/smartthinq_sensors/config_flow.py", line 222, in _check_connection client = await lge_auth.create_client_from_token( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/config/custom_components/smartthinq_sensors/init.py", line 151, in create_client_from_token return await ClientAsync.from_token( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/config/custom_components/smartthinq_sensors/wideq/core_async.py", line 1446, in from_token await client.refresh() File "/config/custom_components/smartthinq_sensors/wideq/core_async.py", line 1366, in refresh await self._load_devices() File "/config/custom_components/smartthinq_sensors/wideq/core_async.py", line 1283, in _load_devices new_devices = await self._session.get_devices() ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/config/custom_components/smartthinq_sensors/wideq/core_async.py", line 1065, in get_devices self._common_lang_pack_url = dashboard.get("langPackCommonUri") ^^^^^^^^^^^^^ AttributeError: 'str' object has no attribute 'get'

**Everything is ok in app. terms of service are accepted.

Lg account is just created (new one).

i tried to reinstall app/ integration, create new account. Nothing ((((**

if I use Share Home Assistant HTTP connection (may cause SSL errors) mode I receive this kind of error:

“Invalid SmartThinQ credentials. Use the LG App on your mobile device to verify if there are Term of Service to accept. Account based on social network are not supported and in most case do not work with this integration.”

Logger: custom_components.smartthinq_sensors Source: custom_components/smartthinq_sensors/init.py:135 Integration: SmartThinQ LGE Sensors (documentation, issues) First occurred: 09:05:00 (3 occurrences) Last logged: 09:13:25

Error retrieving OAuth info from ThinQ Traceback (most recent call last): File "/usr/local/lib/python3.11/site-packages/aiohttp/connector.py", line 992, in _wrap_create_connection return await self._loop.create_connection(*args, **kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/asyncio/base_events.py", line 1112, in create_connection transport, protocol = await self._create_connection_transport( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/asyncio/base_events.py", line 1145, in _create_connection_transport await waiter File "/usr/local/lib/python3.11/asyncio/sslproto.py", line 575, in _on_handshake_complete raise handshake_exc File "/usr/local/lib/python3.11/asyncio/sslproto.py", line 557, in _do_handshake self._sslobj.do_handshake() File "/usr/local/lib/python3.11/ssl.py", line 979, in do_handshake self._sslobj.do_handshake() ssl.SSLError: [SSL: SSLV3_ALERT_HANDSHAKE_FAILURE] sslv3 alert handshake failure (_ssl.c:1006)

The above exception was the direct cause of the following exception:

Traceback (most recent call last): File "/config/custom_components/smartthinq_sensors/wideq/core_async.py", line 868, in oauth_info_from_user_login token_info = await gateway.core.auth_user_login( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/config/custom_components/smartthinq_sensors/wideq/core_async.py", line 474, in auth_user_login async with self._get_session().post( File "/usr/local/lib/python3.11/site-packages/aiohttp/client.py", line 1187, in aenter self._resp = await self._coro ^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/site-packages/aiohttp/client.py", line 574, in _request conn = await self._connector.connect( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/site-packages/aiohttp/connector.py", line 544, in connect proto = await self._create_connection(req, traces, timeout) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/site-packages/aiohttp/connector.py", line 911, in _createconnection , proto = await self._create_direct_connection(req, traces, timeout) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/site-packages/aiohttp/connector.py", line 1235, in _create_direct_connection raise last_exc File "/usr/local/lib/python3.11/site-packages/aiohttp/connector.py", line 1204, in _create_direct_connection transp, proto = await self._wrap_create_connection( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/site-packages/aiohttp/connector.py", line 996, in _wrap_create_connection raise ClientConnectorSSLError(req.connection_key, exc) from exc aiohttp.client_exceptions.ClientConnectorSSLError: Cannot connect to host ru.emp.lgsmartplatform.com:443 ssl:default [[SSL: SSLV3_ALERT_HANDSHAKE_FAILURE] sslv3 alert handshake failure (_ssl.c:1006)]

The above exception was the direct cause of the following exception:

Traceback (most recent call last): File "/config/custom_components/smartthinq_sensors/init.py", line 135, in get_oauth_info_from_login return await ClientAsync.oauth_info_from_user_login( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/config/custom_components/smartthinq_sensors/wideq/core_async.py", line 1499, in oauth_info_from_user_login result = await Auth.oauth_info_from_user_login(username, password, gateway) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/config/custom_components/smartthinq_sensors/wideq/core_async.py", line 877, in oauth_info_from_user_login raise exc.AuthenticationError("User login failed") from ex custom_components.smartthinq_sensors.wideq.core_exceptions.AuthenticationError: User login failed

plz help ☺️🥲

[Stif007]

I also can’t log in, same errors

[wantsoftat]

I also can’t log in, same errors

[WhFrost]

I also can’t log in, same errors

[slydiman]

It seems duplicate issue https://github.com/ollo69/ha-smartthinq-sensors/issues/651 BTW, after https://github.com/ollo69/ha-smartthinq-sensors/pull/659 I can login, but the device list is empty.

[edwardtich1]

Invalid ThinQ credential error, integration setup aborted. Please use the LG App on your mobile device to ensure your credentials are correct or there are new Term of Service to accept. If your credential changed, you must reconfigure integration. Account based on social network are not supported and in most case do not work with this integration.

[Andreweburg]

Invalid ThinQ credential error, integration setup aborted. Please use the LG App on your mobile device to ensure your credentials are correct or there are new Term of Service to accept. If your credential changed, you must reconfigure integration. Account based on social network are not supported and in most case do not work with this integration.

I’ve just created new account to be 100% sure. everything is ok in the app.

[WhFrost]

Error connecting to SmartThinQ. Try again, and make sure you can access the ThinQ app on your phone.

[Andreweburg]

Error connecting to SmartThinQ. Try again, and make sure you can access the ThinQ app on your phone.

I’ve just logged in via homebridge everything works fine. But via this integration it is impossible to do. I’m trying to log in via this integration 2 times a day. Week passed - no success (( My iOS app works fine.

[ollo69]

Please refer to #651. I found some changes analyzing the traffic from LG app, but need some time to implement changes.

[edwardtich1]

Error connecting to SmartThinQ. Try again, and make sure you can access the ThinQ app on your phone.

[Andreweburg]

Error connecting to SmartThinQ. Try again, and make sure you can access the ThinQ app on your phone.

Exactly the same ((

[ollo69]

Please try using last release and let me know if it fix this issue. Because this issue is closed please continue discussion on #651.