OVEN COOKTOP STATE not working?

[eon0613]

hi,

i apologize in advance if im posting this on the wrong place.' my "COOKTOP STATE" is showing CLEAR, it does not change even if i turn on my cooktop(burner) to cook, Can anyone please help.

thanks

[ollo69]

Pls attach integration diagnostics

[eon0613]

hi ollo

see diagnostic, i appreciate your quick response oven diagnostic.txt

[eon0613]

not sure if you get the attachment..i'll just past it here hope that is okay

remove JSON for better readability

[ollo69]

Yes, I see the attachment, but the device status is missing. Was your device on when you generate diagnostics? There are some errors in the log?

[eon0613]

Was your device on when you generate diagnostics? yes i turn on the burner (cooktop)

see log below

[ollo69]

With log I didn't mean LogBook but log registry (setting -> system -> registry). And please provide diagnostics when your hoven is on, thanks,

[eon0613]

see attached LOG smartthinq_sensors-045df18f155d664edb5b79009e1e8322-Oven-15dabd50c5559c0cad918148037db331.json (13).txt

log.txt

I did the diagnostic with the oven on and cooktop (burner) on

thanks a lot and i appreciate your patience

[ollo69]

Something not working here, device_status is empty, so integration cannot determinate the device status. I suppose that something is going wrong during polling but in the attached log I just see a call to a service related to microwave. You should enable debug logging for integration and than provide the resulting log, so that I can investigate what happening.

[eon0613]

will do..thanks again Sent from my iPhone

On Feb 25, 2024, at 10:43 AM, ollo69 @.***> wrote:



Something not working here, device_status is empty, so integration cannot determinate the device status. I suppose that something is going wrong during polling but in the attached log I just see a call to a service related to microwave. You should enable debug logging for integration and than provide the resulting log, so that I can investigate what happening.

image.png (view on web)https://github.com/ollo69/ha-smartthinq-sensors/assets/60491700/98e58d0b-36d0-45b2-a317-600f26c9232a

— Reply to this email directly, view it on GitHubhttps://github.com/ollo69/ha-smartthinq-sensors/issues/711#issuecomment-1963025666, or unsubscribehttps://github.com/notifications/unsubscribe-auth/A65NTHJLIHFS3VIV323T2VTYVOA45AVCNFSM6AAAAABDZANOP2VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTSNRTGAZDKNRWGY. You are receiving this because you authored the thread.Message ID: @.***>

[eon0613]

i enabled the debugging tool,..i cleared the log so i can see new ones that is generated...but it is empty (no new error)

i atttached the diagnostic from integration tool

smartthinq_sensors-045df18f155d664edb5b79009e1e8322-Oven-15dabd50c5559c0cad918148037db331.json (16).txt

[eon0613]

i found this home assistant log, hopefully this will help home-assistant.log

[ollo69]

The problem is that LG API always report Oven as off:

2024-02-25 11:18:54.919 DEBUG (MainThread) [custom_components.smartthinq_sensors.wideq.core_async] lgedm2_post before: https://aic.lgthinq.com:46030/api/rti/rtiMon
2024-02-25 11:18:55.389 DEBUG (MainThread) [custom_components.smartthinq_sensors.wideq.core_async] lgedm2_post after: {'lgedmRoot': {'returnCd': '0106', 'returnMsg': '장치가 접속중이 아닙니다.', 'stateCode': 'F', 'deviceState': 'D', 'timestamp': 0}}
2024-02-25 11:18:55.389 DEBUG (MainThread) [custom_components.smartthinq_sensors.wideq.device] Status not available. Device Oven not connected

장치가 접속중이 아닙니다. = The device is not connecting

Are you able to control the oven using LG apps?

[eon0613]

oops, i look at the thinq app, it says not connected to WIFI, maybe that's why...i'll connect to wifi and try,

[ollo69]

Can we close this?

[eon0613]

sorry, yes please..really appreciate you.

i can’t connect my oven to wifi for some reason, but that’s my problem.

also i try to buy you coffee , but i need to setup cards and all, do you accept zelle? thanks earl Sent from my iPhone

On Feb 27, 2024, at 12:46 PM, ollo69 @.***> wrote:



Can we close this?

— Reply to this email directly, view it on GitHubhttps://github.com/ollo69/ha-smartthinq-sensors/issues/711#issuecomment-1967561015, or unsubscribehttps://github.com/notifications/unsubscribe-auth/A65NTHLZR33PMBEORZU3AP3YVZA35AVCNFSM6AAAAABDZANOP2VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTSNRXGU3DCMBRGU. You are receiving this because you authored the thread.Message ID: @.***>

[ollo69]

also i try to buy you coffee , but i need to setup cards and all, do you accept zelle?

No zelle in my country, thanks for the thought👍

Close this.