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olvid-io / olvid-android

Olvid for Android
GNU Affero General Public License v3.0
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android to ios: Restore of manual backup failed #21

Closed Morse6690 closed 1 year ago

Morse6690 commented 1 year ago

I am using the manual backup option and trying to transfer my account to a different device. I manually exported on Android and transferred the file to my ios device. When restoring the key is accepted but a message appears: restore failed..... I have tried several different backup files with no success. Is this a known limitation? Is there another setting I need to be using here?

finiasz commented 1 year ago

Hello @Morse6690, there should not be any limitation. We recently removed the compression that used to be applied to backups, so if you are using an old iOS version of the app, this could explain the problem, but if you are using the latest version, this should normally work.

Do you have access to the console logs of the app on your iOS device? This could help us understand the problem.

Morse6690 commented 1 year ago

Apologies, I didn't have time to do this sooner. I believe recent updates have addressed this issue.