2 Membership records -= PLEASE DELETE

[kbt1]

are you going to delete these? i just found them.

[kbt1]

Sagar Please delete these 2 records, i need to add a new member and want them to go in sequential order.

[sagarjagdish]

@kbt1 : It's done, sorry for the delay. Please check.

[kbt1]

thank you!

[kbt1]

Sagar:

Can you delete the Prosis connected to these records also.

[sagarjagdish]

@kbt1 deleted those testing member from the Prosis as well.

[kbt1]

All the prosis info is still attached to #44280 - changed to a 30 day trial and info does not change.

[sagarjagdish]

Okay..let me check. I have removed that account but may be there is more other places the need to check.

[sagarjagdish]

@kbt1 For the #44280 you don't want Prosis Pro information, correct?

[kbt1]

for #44280 and #44281 both need Prosis completely cleared from records.

[kbt1]

let me know when done.

[sagarjagdish]

Please see below image, 44281 not exist in system and 44280 have no Prosis Detail.

[sagarjagdish]

Please let me know if still you are facing any issue.

[kbt1]

perfect.

[kbt1]

I went to add a 30 day trial login and it was successfully added, however, i get this error when i pull their membership record up in new system #44280

when i go into CMS to check their account, i get this error:

[kbt1]

I cant even open record #44280 now.

[sagarjagdish]

@kbt1 It's occur because there is blank Expiry data for Prosis Pro account, earlier we have no blank expiry date for Prosis Pro. I have manage that case for now. Please check.

I have manage that case in New Membership System only. Please add Expiry date for the Prosis Pro 30 Days Trial and it will work in CMS as well.

[kbt1]

PERFECT.