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omnitekinc / AERA_MSS_Clients

AERA Membership System QA
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Printing invoices - URGENT HELP REQUESTED #216

Closed kbt1 closed 7 years ago

kbt1 commented 7 years ago

something keeps getting changed, everything was printing good and now I noticed they arent. some of these companies have membership AND prosis due and membership ONLY PRINTED.

if membership and prosis expire 90 days apart from each other, they BOTH print on the invoices whether printing or emailing.

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kbt1 commented 7 years ago

logged out and logged in and it fixed the issue. this should not be.

sagarjagdish commented 7 years ago

@kbt1 :

We have looked into this issue and it's working file. Please find attached pdf file which I exported by selection same member which you provided in your comment. We notice like out of 16 member it's exporting 13 member in print and 3 member not printed because of below reason.

1536 - monthly member, ProsisPro no account 1844 - monthly member, ProsisPro annually but it will expire on 01/01/2018 2176 - monthly member, ProsisPro annually but expired on 10/29/2016

Invoices_not_printing_Prosis_due.pdf

kbt1 commented 7 years ago

once i logged out and logged back in, all the invoices pulled correctly. i ran a first batch and noticed it was only membership and did not include Prosis. seems to be fine now.