Safari extensions on Mac and iOS Unable to save page.

[holton-jiang]

Always displayed “Unable to save page”.

[jacksonh]

Thank you @holton-jiang can you try logging out and then logging back in at https://omnivore.app and see if the issue continues?

[holton-jiang]

谢谢@holton-jiang，你能尝试注销，然后重新登录https://omnivore.app，看看问题是否仍然存在吗？

Yes, I tried it and it didn't work. It can only be sent to Omnivore by sharing.

[holton-jiang]

Thank you @holton-jiang can you try logging out and then logging back in at https://omnivore.app and see if the issue continues?

Yes, it succeeded, but browser no-trace mode does not work.

[holton-jiang]

Thank you @holton-jiang can you try logging out and then logging back in at https://omnivore.app and see if the issue continues?

Thanks for your help.

[eenpadvinder]

@jacksonh I get the same error. Not sure what you mean by logging in through the website. I should log in using the app right?

[jacksonh]

@jacksonh I get the same error. Not sure what you mean by logging in through the website. I should log in using the app right?

Can you go to https://omnivore.app in Safari and log in and see if you get the error?

[eenpadvinder]

@jacksonh I get the same error. Not sure what you mean by logging in through the website. I should log in using the app right?

Can you go to https://omnivore.app in Safari and log in and see if you get the error?

When I go to the website I can log in without the error. Not sure how that relates to the error I get when saving pages through the app though.

[jacksonh]

@jacksonh I get the same error. Not sure what you mean by logging in through the website. I should log in using the app right?

Can you go to https://omnivore.app in Safari and log in and see if you get the error?

When I go to the website I can log in without the error. Not sure how that relates to the error I get when saving pages through the app though.

Thanks, where are you getting the error, in the Safari extension or somewhere else?

[eenpadvinder]

@jacksonh I get the same error. Not sure what you mean by logging in through the website. I should log in using the app right?

Can you go to https://omnivore.app in Safari and log in and see if you get the error?

When I go to the website I can log in without the error. Not sure how that relates to the error I get when saving pages through the app though.

Thanks, where are you getting the error, in the Safari extension or somewhere else?

It shows in the extension in the top right corner, just like the screenshot at the top of this issue. I can use the share-extension (the share button and then select Omnivore) without a problem, but the Omnivore-button (that does the scrolling thing) always shows the error

[jacksonh]

@jacksonh I get the same error. Not sure what you mean by logging in through the website. I should log in using the app right?

Can you go to https://omnivore.app in Safari and log in and see if you get the error?

When I go to the website I can log in without the error. Not sure how that relates to the error I get when saving pages through the app though.

Thanks, where are you getting the error, in the Safari extension or somewhere else?

It shows in the extension in the top right corner, just like the screenshot at the top of this issue. I can use the share-extension (the share button and then select Omnivore) without a problem, but the Omnivore-button (that does the scrolling thing) always shows the error

thanks, the share extension uses the cookie from omnivore.app, which is why I wanted to verify you are logged in there.

[jacksonh]

@jacksonh I get the same error. Not sure what you mean by logging in through the website. I should log in using the app right?

Can you go to https://omnivore.app in Safari and log in and see if you get the error?

When I go to the website I can log in without the error. Not sure how that relates to the error I get when saving pages through the app though.

Thanks, where are you getting the error, in the Safari extension or somewhere else?

It shows in the extension in the top right corner, just like the screenshot at the top of this issue. I can use the share-extension (the share button and then select Omnivore) without a problem, but the Omnivore-button (that does the scrolling thing) always shows the error

thanks, the share extension uses the cookie from omnivore.app, which is why I wanted to verify you are logged in there.

Is there a chance you have some security extension enabled so the extension can't access cookies?

[holton-jiang]

@jacksonh I get the same error. Not sure what you mean by logging in through the website. I should log in using the app right?

I know what the reason is, because that's how it is in the case of private browsing.

Don't save private browsing. And make sure that the browser's account login cache has not been emptied.

[jacksonh]

Going to close this one out as I think its related to auth and we have a few tickets on better handling auth failures.